I have a wedding today and realized when it was to late that I had done the bride's dummy cake in round shape instead of a hexagon shape. The wedding is tonght at 6:30 and I have no where to get hexagon shaped dummies in time. The bride is also having kitchen cakes which were made exactly to the bride's specifications.
Do I give the bride a full refund on the dummy cake and just charge for the kitchen cakes. I feel that this is what is right since I messed up on the shape. What would you do?
Talk to the bride first and get a feel for how she responds to it. If she is not screaming mad offer her a discount. I really don't think I would give it to her for free unless she is screaming mad.
Not free, just a discount. Was she pretty adamant about the hexagon, or was it something she chose lightly?
It was something she chose lightly. The picture she gave me was a picture with a square cake and we looked at different photos and she chose the hexagon.
I feel so dumb and just want to cry. I can not belive I made this kind of mistake. I just pray she is not screaming mad when I drop of the cake tonight.
Hon, I bet it won't register for a week. I would maybe not even bring it up until she does.