I just hate to think of this handsome guy sitting there with 4 tiers of luscious White Chocolate Cake with Raspberry filling and a fork.
Handsome?!? Nice?!? Single?!? Can afford a huge wedding?!?
What's his number? I'll help him eat the cake.
edited to add: I'm not sure which sounds better - him, or the cake!
LOLOL! I know...he needs a cheering up committee! LOL! WE ARE HORRIBLE PEOPLE...WE ARE HORRIBLE PEOPLE... I keep repeating it, but there is no contrition!
I know what has happened!! The groom has just come to his senses and have realized he is madly in love with the wedding cake baker!! Oh, I can see a Hollywood movie being made.
Here is MY email to him after his INITIAL email, then he responded back with the last email I had previously posted...GOD THIS IS GETTING CONFUSING!
xxx,
Oh my goodness! I am so sorry this is happening to you guys! Let me ask you this...are you at all considering rescheduling? I have honestly never had this happen before, so I am not sure what to do, I could transfer it as a credit to a future date. I would have a hard time offering a refund as we have turned down several brides for this hot date, and would be unable at this late date to secure another. I am NOT AT ALL complaining, I just want you to see my side, we have ordered everything and have extra staff on hand to accommodate this crazy weekend. I donât want to make this difficult at all for you two; I just need to find out if you guys are at all open to rescheduling within the next year?
Thanks and again, I am so sorry!
Melissa Thompson Earl
HAHAHAHAHAHAHAHAHAHA
You know what would be thigh-slappin' hilarious???
If she didn't cancel...
'cause she found another groom!!
Okay, so it wouldn't be hilarious for everyone...
she may still be expecting a cake for HER reception...
I'm sorry, I really was thinking poor guy...then, one thing led to another...and I was crackin' myself up.
My husband and 2 year old would probably shoot him! LOL! Well, maybe just my husband!
as for a contract and names on it....
there is a little matter of "&"(and) and/or "or"
I'm not sure about all states...
Jane Smith "and" John Doe...both need to cancel...
Jane Smith "or" John Doe...either can cancel..
or is that just with banks and financial institutions?
Melissa, on another note CONGRATS! they chose the best in town for thier wedding and you were who they chose for thier cake.
That is awesome, good for you and your business. You can hold your head high and know you are an elite cake maker.
OMG! Ok, just got off the phone with the florist, oh sorry "Floral Designer" She said they gave her back PART of her $, not the deposit, and covered the cost of the flowers that were ordered. But florist specifically asked, do you want us to keep your wedding order on file for the future, and bride maybe!?? YIKES! Florist told me, she filed it in the trash after that response! She said bride mentioned nothing of an illness, just said, WEDDINGS off. My opinion of bride is that she is a successful 30 something, and just seemed nice, but independent. Made her own money, was good at whatever she did, and didn't really need someone else, that is what you would think if you met her, very independent. NOW I need to think of an email to her sad groom to respond.
Hey, yeah, KUDOS to me Just kidding, at this point I wish they had gone with someone else, honestly, this week of all weeks is the worst time this could happen, I am more busy than I can say. I better get back in the kitchen and make some butter cream...I hope Indydebi will sign on soon and tell me if this has happened to her, and what her policy is...I just really appreciate all your feedback, this morning I was on the verge of tears! Now I am cracking up, it is sad though the situation and I am trying to just be respectful. THANKS GUYS!
Ooooh. This is so juicy, I can't stay away! I keep checking this post between completing my cake tasks!
I have too much work to do for my real job to keep reading this. But this is getting JUICY! I know you said he is a sweet guy, but kind of strange she (the one that paid) has not called you yet. I haven't been married but I would call the business that I am spending the most money first and go down the line. Not sure how much florist cost, maybe the flowers cost more than the cake.
Okay, if the to be Bride paid, she should be contacted about the not to be Groom's request. As far as a running credit-that is way too much paperwork. If he can pick one up, bake him a smaller version of the cake and be done with it.
I have heard the I am too sick/in the hospital my kid did this excuse before. He is just really embarrassed and doesn't want to realize that she got tired of carrying his tab. Cut it off, clean and simple.
After our chat on Monday, I asked the florist to call ME BACK after she spoke with them, today the florist just said, THE bride said SHE would call me back immediately, then later that night I got the EMAIL, no call from her, so my thinking is that the flowers where her thing and the cake was his thing. I know he paid for the venue (as when I called them last week to discuss the cake table-Groom has been so worried about the cake table being wobbly LOL! The entire order was in his name and nothing had her name on it). SO I bet it had been a 50/50 thing, I am thinking he's out alot more than her. I did get to here about her dress, it was a gold/ivory gown, sounded gorgeous...hope it stores well
HOLD ON! BACK THIS TRAIN UP
if your contract is with the bride and you haven't heard from her then technically you don't have a cancelation on your hands b/c she hasn't canceled.
you really need to talk to that bride
I, too, think no matter what the bride needs to be contacted. Maybe you can reach her through the credit card company's info., or if you can get it through the florist or another vendor, in case she is indeed "back home" and not reachable through your own info.
But as for what leannewinslow said, if this couple was present (both the bride-to-be and groom-to-be) at the initial booking and now this has come from the groom-to-be (that there will not be a wedding), how on earth do you think a wedding will be taking place? lol Obviously the groom will not be present no matter what the actual circumstances. I think the best thing to do is contact the former bride-to-be if she signed the contract and even if she didn't if her name is on the AmEx card that was used to pay for the cake. (Again, I realize that just because a certain card w/ a certain name is used it doesn't realistically mean that that person is paying, but it does legally make that person responsible).
Melissa,
I've got the solution to your problem. I'll take one for the team (since I'm in KC area) and marry this kind, handsome stranger. It's the least I can do for a fellow CC'er.
Okay, if the to be Bride paid, she should be contacted about the not to be Groom's request. As far as a running credit-that is way too much paperwork. If he can pick one up, bake him a smaller version of the cake and be done with it.
I have heard the I am too sick/in the hospital my kid did this excuse before. He is just really embarrassed and doesn't want to realize that she got tired of carrying his tab. Cut it off, clean and simple.
Me too. I got "my father died" a year ago, the day she was suppossed to get the cake. Kept giving excuses, and of course never paid. I was out like $70. Sounds mean, but I think it was a lie.
LOL ccr03! I can always count on CC'rs to help! LOL! I am pretty much decided that, you get the cake you paid for. I JUST HAVE TO STOP IMAGINING HIM GAINING 500#, thats the part, after I deliver that has me all sad!
IMHO, you NEED to speak to the bride to see what her stance is. If SHE cancels, you need to get it in writing, whatever terms the THREE of you come to.
Hi Melissa,
If you had not followed up with the florist, would you even know that there was a problem? I got the impression that neither the Bride nor the Groom had the courtesy to contact you on their own, but instead you were emailed after you had spoken with the florist. Without that floral confirmation, could you have arrived with the cake at an empty venue, left standing there with a cake?
I reallyreallyREALLY want to stress the importance of being so very careful about all of the legalities here. Doing a good deed could get you in a heap of trouble.
I must have missed who signed the contract. Once married, the two are legally one. Before marriage, they are not interchangeable. I would hate to have a spiteful bride discover that the money didn't just go to waste, but that her ex-fiance got to enjoy lots of cake she paid for...and then she decides to make a big fuss about it and take you to court.
You know?
It is one thing to be kind hearted and try to work with them. It is another to do something that is going to cause everyone grief eventually.
People in the wedding business deal with canceled weddings from time to time. That's always sad, isn't it? But that is why you make a contract you think is fair and both parties agree to it. The groom may well be sweet and sincere and he may need and deserve your compassion. But, he may be a big con artist too. Can you really know?
If it were me, and I thought I needed to do something helpful here, I would think about giving them until X date to reschedule the cake, WITH a fee attached to that (substantial). Or, I would offer to complete the cake as contracted. Or I would allow the legal person in the contract to contract 2 or 3 other cakes (probably 2) worth less than the original amount, by X date.
Those are my thoughts anyway.
Melissa,
I've got the solution to your problem. I'll take one for the team (since I'm in KC area) and marry this kind, handsome stranger. It's the least I can do for a fellow CC'er.
Hey now! I called dibs!
Melissa,
I've got the solution to your problem. I'll take one for the team (since I'm in KC area) and marry this kind, handsome stranger. It's the least I can do for a fellow CC'er.
Think you have to stand in line behind iamlis and BrandisBaker. lol
Seems they wouldn't mind consoling him, helping his heart to mend and helping him eat his delicious wedding cake for one.
Well, since the wedding cake seems to have been "his deal", I would prob. just make him the cake, but not as elaborate and leave it at that. He gets his cake, you fulfilled the contract, Melissa, and it's out of the way. It's a shame that it all happened and that you and the other vendors were involved in this, their personal fiasco. I realize that this is your business, but no matter what, it's still great (IMHO) that you're thinking of him as a fellow human being with feelings and feel sympathy for him.
As long as you don't lose money (and as long as you keep some extra, or even all of it), no matter what you decide I think you'll fare well with him as far as future business is concerned. Even if you don't offer any refund or credit whatsoever, partial or otherwise, it seems that he understands that there's a contract in place and that if you say he's entitled to nothing but the cake, than that's fine. It's sweet of you to think of him and his feelings. Do what your head and heart tell you are right, as long as you don't hurt yourself/business in the process.
Good luck.
ccr03 wrote:
Melissa,
I've got the solution to your problem. I'll take one for the team (since I'm in KC area) and marry this kind, handsome stranger. It's the least I can do for a fellow CC'er.
Hey now! I called dibs!
okay, but see Brandi, I'm in the area - and we all know long-distance relationships don't work
ccr03 wrote:
Melissa,
I've got the solution to your problem. I'll take one for the team (since I'm in KC area) and marry this kind, handsome stranger. It's the least I can do for a fellow CC'er.
Think you have to stand in line behind iamlis and BrandisBaker. lol
And as for iamlis - she can't be mixing business with pleasure!
Can you tell I'm in a giddy (had my afternoon chocolate) mood?
Gee, if I'd stop being interrupted by my three kids (all taking turns, it seems (for once)), then I'd be able to type my posts quickly and wouldn't have a bunch of other people's getting in front of mine - with MY answers before I even say/type them!
What are you people all mind readers, or something?!
No, NO, no! I can't console him-my husband would kill me Then we'd have a REAL fiasco! I think he is a sweet guy, and it is a shame that this guy who has been so nice and professional with me gets jilted, but I am not in the comfort line...BUT if I get to do a SECOND wedding cake for this guy in the near future, I would laugh my head off!
okay, but see Brandi, I'm in the area - and we all know long-distance relationships don't work
Might work better than his previous one.
(Oh, that was harsh. I deserve a spanking.)
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