Brand New Dell Xps Problems Please Help If

Lounge By wgoat5 Updated 9 Apr 2008 , 10:11pm by wgoat5

wgoat5 Posted 9 Apr 2008 , 4:17pm
post #1 of 4

you have one...

I just received this computer about a month ago. Brand new from Dell.. I had it built just for my caking needs LOL.... anyways if you have one you know how expensive they are...

I am having trouble with the shutting down of the computer.

I can do it manually (by pushing the power down button) but it doesn't want to shut down by itself... anybody else having these issues with this?

Thanks a million


3 replies
Sunflower08 Posted 9 Apr 2008 , 7:30pm
post #2 of 4

Try checking your power options under control panel. It might have a setting wrong.

JodieF Posted 9 Apr 2008 , 9:33pm
post #3 of 4

Visit the Dell web site for a fix. The shutdown problem could very well be related to a hardware for that model of computer -- or maybe even be caused by a pre-loaded program Dell put on the machine (at the factory) that isn't exiting properly at shut down.

wgoat5 Posted 9 Apr 2008 , 10:11pm
post #4 of 4

Thanks guys icon_smile.gif

I went to Dell online and the guy took over my computer and uninstalled my antivirus and reinstalled a upgrade icon_smile.gif That did it!!! I am sooooo happy now! icon_smile.gif

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