Help - Edible Image Printer

Decorating By Winter1979

Winter1979 Cake Central Cake Decorator Profile
Winter1979 Posted 20 Mar 2008 , 5:32pm
post #1 of 1

I have the Epson Stylus CX5000 and I keep getting lines through all of my pictures. I have went through the cleaning cycle the printer has built in several times, waited the recommended 24 hours and tried it again. I have also tried the suggested tapping the ink cartridges on paper towel and pushing through the hole with a push pin. I still keep getting the lines. I ordered this thing from KopyKake, I have tried their support line NUMBEROUS times and always get a busy signal. Their main line operator just says to call the help line and I cannot see on their website where I can email questions. I am extremely frustrated...does anyone have any suggestions as to what I can try to fix this problem?

TIA

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