What Would You Say?

Decorating By heavenlys Updated 27 Oct 2007 , 8:14pm by shifty

heavenlys Posted 27 Oct 2007 , 1:09pm
post #1 of 17

Once upon a time there was a mother who came to my bakery to order a cake. She originally talked about a two tier topsy turvey cake but talked herself out of it and aordered a sheet cake.
Then the mother began to regret her choice and called the day before the cake was due and wanted to change the cake. Oh to her woo it was too late because her cake had just been baked. Then several hours later the mother calls out of desperation. Begging the baker to work her magic and turn that sheet cake into a topsy turvey cake.

My question is how should this fairy tale end?

PS true story!!!!

16 replies
all4cake Posted 27 Oct 2007 , 1:16pm
post #2 of 17

Ah man! I would love to see a desperation/last minute story have a wonderful ending.

cariage Posted 27 Oct 2007 , 1:17pm
post #3 of 17

Unless the baker has alot of free time and can put everything aside and rush to make this mothers cake, the mother would be receiving a sheet cake. if you can't do the topsy turvey, just tell her your magic wand is in the shop!!

diamondjacks Posted 27 Oct 2007 , 1:17pm
post #4 of 17

Ma'am I will have to charge you extra $$$$

DebbyTCL Posted 27 Oct 2007 , 1:19pm
post #5 of 17

If the decorating/bake schedule allowed, I would work the magic, and charge for the added time & materials, requiring a cash payment for the additional charges, of course.

mommyandlovinit Posted 27 Oct 2007 , 1:19pm
post #6 of 17

since it was made i would tell her that i could make the topsy turvey cake but she had to buy both cakes

Kiddiekakes Posted 27 Oct 2007 , 1:27pm
post #7 of 17

Hmmm.That's a tough one.If you do it there is no garantee that she won't do it again next time...Some people are so undecicive that it totally inconveniences others.I would do it but make her aware that next time she can't change her mind at the last minute!!

CarolAnn Posted 27 Oct 2007 , 1:35pm
post #8 of 17

I'd charge her for the topsy turvy, then next time she wants to place an order have her pay in full up front letting her know that the order is final, no changes allowed. If she balks then you explian how you cannot work with the constant changes. You'll be doing her a favor.

summernoelle Posted 27 Oct 2007 , 1:38pm
post #9 of 17

IF you have time (and really, who does?) say you will do it, but for a 20% rush fee, and that she is still required to purchase the sheet cake.

CakesByLJ Posted 27 Oct 2007 , 1:39pm
post #10 of 17
Quote:
Originally Posted by heavenlys

Once upon a time there was a mother who came to my bakery to order a cake. She originally talked about a two tier topsy turvey cake but talked herself out of it and aordered a sheet cake.
Then the mother began to regret her choice and called the day before the cake was due and wanted to change the cake. Oh to her woo it was too late because her cake had just been baked. Then several hours later the mother calls out of desperation. Begging the baker to work her magic and turn that sheet cake into a topsy turvey cake.

My question is how should this fairy tale end?

PS true story!!!!




If you have the time and desire to fill her request icon_wink.gif I would agree to do it; put the sheet cake in the freezer for future use, and charge her: the price of the new cake, plus the price of a completed sheet cake , for last minute order, and your aggravation)..

ctackett Posted 27 Oct 2007 , 1:47pm
post #11 of 17

Ditto ditto. I agree it depends on the time you have. And there would be a 20% surcahrge

SweetDolly Posted 27 Oct 2007 , 1:57pm
post #12 of 17

I agree 100% with CakesbyLJ. I would also make it clear to her that this is a one-time exception, in an attempt to defer her from doing it again (or anyone else she might end up referring to you!)

heavenlys Posted 27 Oct 2007 , 6:19pm
post #13 of 17

Well all there is a happy ending to this fairy tale story. I took the 12x18 sheet cake and cut it into triangles and made a 2 tier topsy turvy cake.

I am currently withing for her to come back and pick it up. She came 3 hours early than scheduled pick up today and wanted to get it. Boy I was starting to regret going above and beyond at that second.

But it is done and I will post a pic when I get out of the bakery later.

I am a sucker for a happy ending.

lepaz Posted 27 Oct 2007 , 6:39pm
post #14 of 17

You are creative! Give yourself a pat on the back and count that as your good deed for the day! And it doesn't hurt that she might tell everyone what a nice baker she has (good for the rep). It's nice to see a happy ending(:

BCJean Posted 27 Oct 2007 , 6:53pm
post #15 of 17

heavenlys.....

what peace of mind you must have that you are a nice person.
We don't want to let people walk all over us but it is a really nice feeling to know you went above and beyond to make someone happy.
You must also feel good about the fact that you had the creativity and decorating abilities to pull that job off.
You are an inspiration to me and a credit to CC.
I also loved the way you presented the problem to everyone. Very creative.

shifty Posted 27 Oct 2007 , 8:14pm
post #16 of 17

3 hours early!
Well done, I honestly dont think I would have thought to cut it up and make a topsy cake, you are very creative thumbs_up.gif

shifty Posted 27 Oct 2007 , 8:14pm
post #17 of 17

3 hours early!
Well done, I honestly dont think I would have thought to cut it up and make a topsy cake, you are very creative thumbs_up.gif

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