FromScratch Posted 13 Jul 2007 , 1:38pm
post #1 of

Betty is my KA.. she's just a heavy duty.. and I have had her for about 3 years. The other day while I was making SMBC she started making a bad noise.. and if you touched her beater to the side of the bowl it would make a horrible clicking noise and not move. icon_cry.gif I have Bessy (my dad's professional 5 plus that he gave to me) but I still love Betty. Does anyone know if I can get her fixed? Has anyone had this happen to them? Is it worth getting her overhauled or should I bury her in the yard and get a new one? Yes I have a deep attachment to my mixers.. they are my life line when I am baking and decorating.. having 2 is a wonderful thing. Poor poor Betty.. icon_cry.gificon_cry.gificon_cry.gif

13 replies
Rikke_Denmark Posted 13 Jul 2007 , 2:46pm
post #2 of

Sorry sounds like she is dead..... Sorry for your loss icon_wink.gif

Hope someone else have some better advise for you icon_biggrin.gif

FromScratch Posted 13 Jul 2007 , 6:15pm
post #3 of

Thanks you.. your condolences mean a lot.. icon_wink.gif

It seems as if the gear inside is busted.. because I can turn the part where you hook the paddle on with my hand.. icon_sad.gif Ahhh well.. I guess a small ceremony in the back will be nice.. icon_lol.gif

Doug Posted 13 Jul 2007 , 6:20pm
post #4 of

STOP...

call KitchenAid's service dept.

you might be happily surprised at how they can help you.

(be prepared to let them listen to your KA over the phone!)

FromScratch Posted 13 Jul 2007 , 7:41pm
post #5 of

Thanks Doug.. I hope I can save her.. I never would have thrown her away.. she'd have a resting place in the basement. She was my first.. so she'll always be special to me.

aurasmom Posted 13 Jul 2007 , 10:09pm
post #6 of

Poor Betty. I would do as Doug suggests. She is too young not to see if she can be saved. I have a 25 year old still going strong. He does have a big brother, a 600 professional waiting in the wings.

AnythingSugar Posted 13 Jul 2007 , 10:27pm
post #7 of

Oh poor Betty! Please take Doug's advice and get her some help!!! She is way too young to lose. I hope she has a speedy recovery.

momof5kiki Posted 13 Jul 2007 , 10:38pm
post #8 of

I called ka, for mine that was 5 years old, they were rude pretty much told me I was SOL. I was not happy. You pay that much money for a mixer, it shoudl last longer. Mine broke the gear inside too. The regular ones have plastic parts inside, the pro ones have metal. I upgraded because of this.

adawndria Posted 13 Jul 2007 , 10:45pm
post #9 of

Get Betty an overhaul! icon_wink.gif

Sugarshock Posted 17 Jul 2007 , 5:10am

Sometimes you can take KA to commercial kitchen equipment repair places. The one I go to not only fixes them, but sells the accessories.

PRcakes Posted 17 Jul 2007 , 5:23am

I dont have a KA im dying for one, but thats just wrong!! I have this cheap walmart one, and when i say cheap is CHEAP, Black friday, $10.00
and its about 3 yrs old, and still like new, I love it, even my mom that have a KA is in love with my cheap version!!!

I think you should do something fast before is too late!!!!

Niserise Posted 17 Jul 2007 , 5:32am

I have a KA mixer that is more than 40 years old, and it still works great! It was my grandmother's, and I would never be able to throw it away. She made all of our childhood cakes in it, and she was the best cake decorator I have ever known. It did have a problem with getting "stuck" if anything was dropped into it, or if batter was too thick, but I was able to get it repaired. Don't do anything until you have had it looked at, PLEASE.

Niserise Posted 17 Jul 2007 , 6:02am

I have a KA mixer that is more than 40 years old, and it still works great! It was my grandmother's, and I would never be able to throw it away. She made all of our childhood cakes in it, and she was the best cake decorator I have ever known. It did have a problem with getting "stuck" if anything was dropped into it, or if batter was too thick, but I was able to get it repaired. Don't do anything until you have had it looked at, PLEASE.

Mac Posted 20 Jul 2007 , 12:56pm

My KA is 16 years old and going strong.
When I started baking in a restaurant's kitchen, all they had was this HUGE Hobart mixer and not all the parts. So I started taking mine back and forth.

My MIL had a brand new one that she hated--of course, she doesn't bake like I do so I asked if I could buy it from her. Bless her, she gave it to me. I don't like it as much as I like my older one. It sounds different, sometimes like I am putting a strain on it with just BC frosting.

Fast forward--restaurant closed and now my original is back home. SO now I have 2 KA's. Happy family!!!!

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