Just a tad bit annoyed

Business By didi5 Updated 5 Mar 2007 , 1:41am by popcornbrown

MariaLovesCakes Posted 2 Mar 2007 , 3:53pm
post #151 of 205
Quote:
Originally Posted by didi5

I emailed her this reply:
Hi ,
I'm sorry to hear how you feel about the pricing of your wedding cake. The $15 that I quoted you for the large hexagon cake was for the flower decorations on top ( which is of course optional if you decide to use real ones.). I did not give a quote on that when we talked, however I thought that you understood that I will give one when I finished my estimation.

Yes I think we do agree on one thing, we both don't like the price. When I received your e-mail, I was troubled because I thought I gave you a very good price. So I went looking for quotes from other bakers for your chosen design and I have realized that I had seriously underestimated the time, cost and labour that it will take to make those mini cakes. Learning what I know now, under no circumstances will I make this cake for just $350. I have no problems working within a bride's budget, but most are realistic enough to know what their budget can buy. For $250, I can make an elegant buttercream cake with simple decorations for 100 people. I couldn't give you and your friend a better pricing because I have already quoted the lowest that I could.

Do you know the exact details of your friends wedding cake? Is it 200 mini cakes covered in fondant? Do they bake from scratch and use all butter icing? I only use the best quality, freshest ingredients there is. I take pride in the cakes that I make and I know that they are of good quality, in both taste and execution of design. I think it is for your best interest that you book with your friend's wedding cake maker. I can totally understand if you go with her. I'm sure you can get a better deal with her.
Anyway, thanks for your interest and I wish you all the best for your wedding.

Sincerely,

Darlene

I waited until the next day to answer her to give her the impression that I was going around getting quotes (which really I did thumbs_up.gif
Again thanks guys for your support!




VERY, VERY, VERY nicely put and thorough answer!!!! thumbs_up.gif
Thank you for sharing this experience. It sure is a lesson for all of us. (I don't charge for cakes for a living, but if I ever do I will sure keep this situation you went thru in my cake files).

thumbs_up.gif

cakekim Posted 2 Mar 2007 , 3:55pm
post #152 of 205

Didi5, you totally rock!

canoewoman Posted 2 Mar 2007 , 4:01pm
post #153 of 205

At $350 for a large and 70 mini cakes she should be thanking you for giving her such a great deal. Tell her to hit the road and drive on over to her local Dairy Queen. I'm sure she'll find something in her price range there!!!

CakeLadyM Posted 2 Mar 2007 , 4:35pm
post #154 of 205

Ummm.....yeah. thumbsdown.gif
Ok. Back when I first started doing cakes, (and before I learned fondant) I called one of our local bakeries here. I explained to them in detail that I needed a two tiered cake. 6 inches on top, with a checkered flag motif, and an all black "tire" tread design on the bottom. These days, I could whip that cake out in my sleep, but back then---I was at a loss. I explained that I was a decorator, this was a groom's cake, blah...blah..blah.

She didn't blink an eye when she quoted me $350-$500. No--I'm serious here. icon_cool.gif
I actually had to get a lady to do the cake for me that was one of the shop owners where I took my classes. She did it for $100. That came right out of the top number of the $550 I was charging for the whole wedding--but still. I needed something done, not many people could (or were willing to) do it---and I was willing to pay for my solution!

Why can't these brides understand that EVERYONE has to be paid for their time/effort/artistry? I'll just never get that.

I'm just dying to hear what lil' Miss Thang will have to say about DIDI5's email. icon_rolleyes.gif
-M-

Wendoger Posted 2 Mar 2007 , 4:53pm
post #155 of 205

...great response didi5...
thumbs_up.gif

didi5 Posted 2 Mar 2007 , 7:26pm
post #156 of 205

OMG! She just replied to me!


Quote:
Quote:

Hello Darlene

Thanks for writting back to me. I think you are being unreasonable and
you
just lost my business. For someone who works part time you do charge
way
too much.




Now I'm really annoyed! And I'm the one who's unreasonable?! I feel like telling her - Thanks but I don't need it! BUt I don't want turning this into a catfight and I want to be the "bigger" person here. Gosh! I don't even want to explain to her that because I'm part time my cost are higher than the bakeries because obviously she just clueless and she just doesn't get it. Hey Missy, did you not understand in my letter that I don't want your business?!!! DUH!

Thanks for letting me vent. I feel better now.

cakekim Posted 2 Mar 2007 , 7:30pm
post #157 of 205

Don't reply to her. You clearly stated that you don't need her business. She'll soon find out that you were giving her a big break when she tries to find another baker. Remember, don't reply to her, just forget the whole thing and move on. You don't want to give her another opportunity by repying back. Nicely done.

MaisieBake Posted 2 Mar 2007 , 7:38pm
post #158 of 205
Quote:
Quote:

Why can't these brides understand that EVERYONE has to be paid for their time/effort/artistry? I'll just never get that.




Why can't decorators understand that there's nothing wrong with asking for a deal. You're free to say yes or no, but don't get all het up if someone asks.

This last email from the bride is out of line, but that she asked at all isn't.

lsawyer Posted 2 Mar 2007 , 7:43pm
post #159 of 205

OMG!!! She's in for a huge shock when she starts shopping around for a better price! Her impression is that home bakers should be cheaper??? WTH??? Do other home bakers encounter this same problem? Is this common?

julzs71 Posted 2 Mar 2007 , 7:51pm
post #160 of 205

There is other bakers out there to make mini cakes and a two tiered cake for 350.
It's a two tiered cake and 70 cupcakes!!!
Your damn lucky you didn't get that order. Do you know how long you would have been working?
Just run all prices by us first so you don't used.
I wish you knew someone of the bride to see how much she is going to spend or if she gets the 70 mini cakes

christeena Posted 2 Mar 2007 , 8:03pm
post #161 of 205

MaisieBake: I'm all for asking for a deal but it's the manipulative and selfish attitude of this bride that has everyone in an uproar! Not to mention the fact that the bride WAS getting the deal of the century and didn't appreciate Darlene's talents or her time or the original quote!

Darlene: Move on and let her go! As you said, she is totally clueless!! Let us know if she comes crawling back to you when she tries to find someone else to do that order for cheaper!!

koolaidstains Posted 2 Mar 2007 , 8:12pm
post #162 of 205

What's with the working part time thing? Man, if anything, I would expect something to cost more from someone working on it part time. Losing her business is the best thing to happen to you!

lsawyer Posted 2 Mar 2007 , 8:13pm
post #163 of 205

When I got married, I asked both my home baker and the phototgrapher if there was room for negotiations re their prices. They both said no. I hired both of them. It would never occur to me to call them "unreasonable." Every bride must have some sort of idea of what "reasonable" is.
This bride was pure poison. I'm so glad you didn't budge on the price.l

Janette Posted 2 Mar 2007 , 8:22pm
post #164 of 205

I can only sit here and shake my head. Unbelievable. What is the thing about part-time?????????? Does that mean your time is less valuable.

What an experience. Please, be done with her. She's an Idiot.

I say we beat her up icon_lol.gif

Wendoger Posted 2 Mar 2007 , 8:40pm
post #165 of 205

Ugh! Are ya kiddin' me?!?!?! What an IDIOT!!! She has NO idea what she's in for....

kelleym Posted 2 Mar 2007 , 8:41pm
post #166 of 205
Quote:
Quote:

Hello Darlene

Thanks for writting back to me. I think you are being unreasonable and
you
just lost my business. For someone who works part time you do charge
way
too much.




dunce.gif
I'm speechless. Good riddance to bad rubbish.

darlene_000 Posted 2 Mar 2007 , 8:49pm
post #167 of 205

I agree-- don't respond, youve given her your answer. She will get a rude shock when she starts shopping around again.

Like everyone else said, you just saved yourself a whole lot of under paid work and hassel.

SophieBelle Posted 2 Mar 2007 , 8:53pm
post #168 of 205

I'm with Janette. I say we round up a posse armed with tons of wadded up fondant and gobs of buttercream and pelt her relentlessly. Then we charge her an 'unreasonable' fee for the supplies we just wasted on pelting her.

Then we could poke her with pointy little No. 1 decorating tips. Poke poke.

Where's my long spatula....

sweetamber Posted 2 Mar 2007 , 8:54pm
post #169 of 205
Quote:
Originally Posted by SophieBelle

Then we could poke her with pointy little No. 1 decorating tips. Poke poke.

Where's my long spatula....




OMG- LMAO, PIMP icon_lol.gif

karenm0712 Posted 2 Mar 2007 , 9:11pm
post #170 of 205

Wow! I can't believe her response! What an idiot. I agree with the others, don't reply to her email. I am sure that she will come running back to you once she realizes the deal that you were giving her...and when she does...well, NO CAKE FOR HER! icon_smile.gif

JamesSweetie Posted 2 Mar 2007 , 9:14pm
post #171 of 205
Quote:
Originally Posted by SophieBelle

I'm with Janette. I say we round up a posse armed with tons of wadded up fondant and gobs of buttercream and pelt her relentlessly. Then we charge her an 'unreasonable' fee for the supplies we just wasted on pelting her.

Then we could poke her with pointy little No. 1 decorating tips. Poke poke.

Where's my long spatula....





LOL, this just made my day! icon_lol.gif
I think its funny that she didn't understand you weren't begging for her business, WOW- BIG LOSS (not!) icon_rolleyes.gif

Janette Posted 2 Mar 2007 , 9:32pm
post #172 of 205

icon_surprised.gif

indydebi Posted 2 Mar 2007 , 9:33pm
post #173 of 205
Quote:
Originally Posted by julzs71

I wish you knew someone of the bride to see how much she is going to spend or if she gets the 70 mini cakes




That's just what I was thinking and wishing! I'd LUV to be a bug on her shoulder as she tried to find someone to do all of this for $250. If you have any "spies" in the neighborhood, PLEASE keep us posted on what you hear!

qtcakes Posted 2 Mar 2007 , 10:57pm
post #174 of 205

you girls are all so funny!!!!
my thought is she wrote you back to get a ''dig'' in. she knew what she read but wanted to make it sound like she turned you down.

i thought your reply to her sounded very professional.

it deff. is nice to have someone to share with and vent isnt it? i love this site!

i get my eyes opened to new stuff everyday........

oh yes!! i dont get the part time comment.....so what to her.... they have no idea whats involved in decorating......

CakeLadyM Posted 3 Mar 2007 , 1:39am
post #175 of 205
Quote:
Originally Posted by MaisieBake

Quote:
Quote:

Why can't these brides understand that EVERYONE has to be paid for their time/effort/artistry? I'll just never get that.



Why can't decorators understand that there's nothing wrong with asking for a deal. You're free to say yes or no, but don't get all het up if someone asks.

This last email from the bride is out of line, but that she asked at all isn't.




ASKING for a "deal" is no problem. We all deal with it from time to time. Asking for a $1000 order and then insinuating that the decorator in question is OVERPRICING it at $350 most DEFINITELY is out of line. As is acting like she's "owed" the discount because she has a friend with her.

And the 2nd e-mail from the girl is appalling.

And just what is this "het up" stuff? Whatever.

We're here to support Didi5 and her decision--not to pick apart whether or not the bimbo bride was "right" or "wrong" for asking for a "discount."

It's amazing to me, for one, that you consider the intimidation tactics and "bargaining" strategies used by this bride as just "asking for a discount."

If I were to get "het up" at anything---That would probably be it.

-M-

angelas2babies Posted 3 Mar 2007 , 1:48am
post #176 of 205

I have to say---not replying to her is your best strategy right now.

And there is nothing more insulting than someone suggesting what your cakes are worth. If someone wants to spend a lower amount, then they need to ask, "What can you do for me for X amount" instead of "I want this stunning, complicated cake and this is what I'm paying for it." BIG difference.

You handled yourself professionally. You definitely avoided a very stressful situation by not getting involved with her wedding and its drama. icon_smile.gif
angie

indydebi Posted 3 Mar 2007 , 1:55am
post #177 of 205

I can't resist it ....... here it is again.....

"Hello, Mr. Cadillac dealer. I'd like to have a $40,000 Cadillac but I can only afford $20,000. Now since I'm a spoiled little brat who thinks she deserves everything she wants at everyone's else expense, I think YOU need to lower your price to $20,000. It is ridiculous to think that I should be financially responsible and shop for a car that is in my budget because I've been told by all the websites and magazines that all I have to do is either bat my eyelashes or stomp my foot and I'll get you to do anything I want because it's common knowledge that you've overpriced it just to screw me anyway. And I know that if you won't sell me the Cadillac at a loss, then I can just threaten to take my business elsewhere and these same magazines just ASSURE me that you'll come crawling to get my money."

It was a pleasure to watch this thread and see that the above tactic didn't work! My hero!!!!!!!!!!!!!!!!!!!! thumbs_up.gif

jtkempton Posted 3 Mar 2007 , 4:17am
post #178 of 205

My husband agrees with everyone else. "Don't budge that is a lot of work"

LanaC Posted 3 Mar 2007 , 4:29am
post #179 of 205

All I have to say is bless that bride's groom because he's about to marry a chick who is danged near dumb. I'd love to see what she is finally able to get.

Oh, and no problem asking for a deal. It's being such a dingbat about it that's amusing.

mkerton Posted 3 Mar 2007 , 4:54am
post #180 of 205

Just finished reading this thread....and that girl did you a HUGE favor, I paid $350 for my own wedding cake (got a great deal i might add) and it wasn't nearly so complex!!!!

I also have no problem trying to get the most bang for your buck.....I paid for my own wedding, so I totally understand about budgeting, but I made compromises to get what I wanted which included having the reception in my churches gathering space (free--but not the most attractive), paid a friend to be my photographer, paid another friend to do my flowers etc, bought my dress for $250 at JCPenney etc.......the bottom line....I did the BEST I could on my budget.....I didnt "tell" anyone what I was going to pay for something, I "asked" what will $350 get me.....

Its all about prioritizing...and people just dont get it.......at the end of the day you are getting married, I wish brides focused more on the MEANING of the day and less on the details...JMHO

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