Having problems checking out, or logging in?

Our Web site uses "cookies" to help track what you have in your shopping cart, save your preferences, and to keep you logged into the site. Cookies are small chunks of text stored by your Web browser and are totally safe.

However it looks as though cookies have been disabled on your computer, or you are blocking the cakecentral.com cookie.

To enable cookies for Windows XP:

• Go to the "Start" menu on your taskbar.

• Go to "Control Panel."

• Choose the "Internet Options" icon. When the options open, select the "Privacy" tab.

• For XP users that have installed Service Pack 2: Under the section titled "Settings", click on the button called "Sites"

• For non-Service Pack 2 users: Under the section titled "Web Sites," it will say, "To override cookie handling for individual Web sites?." Click on the "Edit" button

• In the "Address" of website box, type cakecentral.com and click the "Allow" button. The name
  cakecentral.com should appear in the box below, with the setting "Always Allow."

• Hit OK.

• Hit OK again, and try to login again.

You may also need to check the following if you are using Windows:

• Open Internet Explorer

• Click "Tools" then "Internet Options"

• Then click the "Privacy" tab

• Click on "Sites"

• A new window will open that stats "Per Site Privacy Actions" across the top

• Type in cakecentral.com in "Address of website" the click "Allow"

• Hit OK.

• Hit OK again, and try to login again.

If you're using a different operating system, please refer to the instructions below.

Another common reason for cookies being blocked is third party firewall, adware and spyware software, such as Zone Alarm and various overprotective Norton utilities. These products will may block cookies and can stop many genuine Web sites from working properly.

To stop these applications from blocking your cookies, try either shutting down the program while using our site, or editing it to allow cookies (either for all sites, or just for cakecentral.com).

If you continue to experience problems, we're happy to process your order for you manually. Just tells us exactly what you want, along with any voucher codes you may have, and we'll calculate the total for you. Once you've sent the cash through the payment link we'll send you, the order will be processed. Interested? Just contact us by clicking here.

Unblocking cookies on other browsers & operating systems

Internet Explorer/MSN Explorer on Windows 98/2000/XP

• Go to the "Start" menu on your taskbar.

• For XP users: Go to "Control Panel."

• For Windows 98/2000 users or XP users that are using the Classic appearance: Go to "Settings"->"Control Panel."

• Choose the "Internet Options" icon. When the options open, select the "Privacy" tab.

• For XP users that have installed Service Pack 2: Under the section titled "Settings", click on the button called "Sites"

• For all other Internet Explorer users: Under the section titled "Web Sites," it will say, "To override cookie handling for individual Web sites?." Click on the "Edit" button

• In the "Address" of website box, type cakecentral.com and click the "Allow" button. The name cakecentral.com should appear in the box below, with the setting "Always Allow."

• Hit OK.

• Hit OK again, and try to use your logging in again.

Internet Explorer on Macintosh

• Start Internet Explorer.

• Select the menu "Explorer," and choose "Preferences."

• Select, on the left-hand side, "Receiving Files." It will open up to three possible options.

• Select "Cookies."

• On the right-hand side, you will see below the list of sites, a dropdown box that says "When receiving cookies?." Select either "Never Ask" or "Ask for each site."

• "Never Ask" will accept all cookies from now on.

• "Ask for each site" will prompt you whenever a site wishes to add a cookie. If you allow or deny cookies, you will allow or deny all cookies for that site.

• Try to login again. If you chose "Ask for each site," select "Allow" when it asks you for cakecentral.com.

Netscape Navigator/Mozilla

Netscape/Mozilla's menus are subtly different depending on which operating system you are using (it is available for Windows, Mac, Linux, and Unix). The instructions below are for Windows, but for other platforms, they will be very similar.

• Open Netscape/Mozilla, and chose the "Tools" menu.

• In the "Tools" menu, there is something called the "Cookie Manager." Select that. If you are presented with the option to "Unblock cookies from this site" do so.

• If "Unblock Cookies" is not an option, go to the "Edit" menu and select "Preferences."

• In the category window, on the left, you will see the category "Privacy & Security." Click on the "+" to expand that category. Beneath it, you will see the option "Cookies." Select that.

• You now have three options that will work for you. "Enable cookies for the originating web site only," "Enable cookies based on privacy settings," and "Enable all cookies." Decide which would be best for you. For further details, please consult the web browser's help menu.

• Try to login again.
   

Mozilla Firefox

• For Windows users: Open Firefox, and chose the "Tools" menu, and select "Options."

• For Linux users: Open Firefox, and chose the "Edit" menu and select "Preferences."

• Select the "Privacy" icon on the left-hand side. On the right-hand side, expand the "Cookies" section.

• Click on the "Exceptions" button.

• Enter cakecentral.com in the "Address" of website box, and hit "Allow."

• Hit OK to exit.

• Hit OK again, and try to login to use your basket again.

Opera for Windows

• Start Opera, and select the "Tools" menu. In the "Tools" menu, choose "Preferences."

• On the left-hand side, chose "Privacy."

• Select the "Manage Cookies" button. In the "Quick Find" box, type cakecentral.com.

• If the window below is blank, you have no rules set up for cakecentral.com. If so, hit the "New" button on the right. Type cakecentral.com in the text box at the top. Otherwise, select the folder that appeared in the bottom window, and select "Edit" on the right.

• In the "Server Properties" window, uncheck "Use defaults for normal cookies." Check "Apply these settings for entire domain," and "Accept cookies for server/domain." You can check or uncheck the last two options, as you see fit. Hit OK.

• Hit the "Close" button, and then OK.

• Try to use your basket again.

Safari for Mac

• Start Safari, and select the "Safari" menu and choose "Preferences."

• Choose the "Security" tab.

• In the "Accept Cookies" section, you have 2 options that will work. You can choose "Always" or "Only from sites you navigate to". Choose which ever you would prefer.

• Hit the "Close" button.

• Try to checkout or login again.