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OhMyGanache
Forum Addict
Joined: Jul 20, 2007
Posts: 550
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 Posted:
Tue Mar 17, 2009 7:16 pm |
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I've been trying to use my discount this evening but can't get on the site - I keep getting error messages. Has anyone else had problems with their site today? If I can't get on to place my order, I hope they'll honor the discount tomorrow.
These are the messages I get
On the main page:
naboo.seacrow.org
Your IP Address:
Or when I go to a previously viewed page from my history:
403 Forbidden
Access is forbidden to the requested page:
http://www.globalsugarart.com/.....ake%20drum (port 80)
Please forward this error screen to www.globalsugarart.com's WebMaster. |
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OhMyGanache
Forum Addict
Joined: Jul 20, 2007
Posts: 550
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Tue Mar 17, 2009 7:37 pm |
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Guess I should clarify that it's globalsugarart.com that I'm talking about. Oops. |
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fidos_mom
Junior Member
Joined: Sep 03, 2008
Posts: 90
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Tue Mar 17, 2009 8:02 pm |
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I have been trying for awhile too with no luck. Getting the same error messages. So you are not a lone camper. 
I wonder if they just got overloaded or something. But it is definitely on their side.  |
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nanny4
Junior Member
Joined: Jul 20, 2006
Posts: 87
Location: Tennessee
Birthday: Jun 30
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Wed Mar 18, 2009 1:59 am |
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It's 4 am in Tennessee and I just tried Global Art & got the very same messages, so I'm glad I saw your posts too! I thought this early in the am it would be easier to access, I was wrong on that one. Alan is very good to honor his word thought so hopefully we'll all get to do our share of ordering soon!! |
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junny629
Junior Member
Joined: Jul 28, 2007
Posts: 72
Location: England
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Wed Mar 18, 2009 2:07 am |
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nope, no luck here either. I tried to access the site all day yesterday ever since I saw the 15% off email but got the error message all day long. |
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rockysmommy
Frequent Member
Joined: Oct 28, 2008
Posts: 249
Location: Harleyville, USA
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Wed Mar 18, 2009 2:54 am |
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Glad I read this...I had become concerned as to why I was getting the error message. |
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SugarLover2
Regular Member
Joined: Apr 17, 2008
Posts: 163
Location: North West NJ
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Wed Mar 18, 2009 5:55 am |
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There is a thread here somewhere that the site's servers crashed. They had to move the site to another server and expected it to be done by today. It's still not done, but Alan did say we can still get the discount until 10pm tonight. We'll just have to wait to see if they get the site up.
Hope this helps. |
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faial
Junior Member
Joined: Aug 20, 2008
Posts: 31
Location: Portsmouth, RI
Birthday: May 19
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Thu Mar 19, 2009 9:21 am |
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Help anyone.....
I can not get into Sugar Art site.......I tried to follow the directions to leave them an email but it keeps failing....
Has anyone been successful ?......javascript:emoticon('')
I love surfing thru their site... |
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butterfly831915
Frequent Member
Joined: Sep 29, 2008
Posts: 303
Location: Indiana
Birthday: May 15
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Thu Mar 19, 2009 9:36 am |
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It took me several attemps on tuesday to get an order thru on their site but I finally got it, I needed to order sps for 5 tier wedding cake and thought, what a perfect time to save some $ for me and then I can get a little something else. Didn't know it was gonna take me about 4 hours to get it done though, but finally it did!! Hope it gets fixed soon for all of you.... |
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pinkpiggie78
Frequent Member
Joined: Aug 04, 2008
Posts: 247
Location: Virginia
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Tue Mar 24, 2009 5:27 am |
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I am still having issues... |
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butterfly831915
Frequent Member
Joined: Sep 29, 2008
Posts: 303
Location: Indiana
Birthday: May 15
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Tue Mar 24, 2009 6:02 am |
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Oh no, that is not good. They could be losing lots of business. |
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pinkpiggie78
Frequent Member
Joined: Aug 04, 2008
Posts: 247
Location: Virginia
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Tue Mar 24, 2009 6:22 am |
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I got through after some persistance... |
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SugaredUp
Frequent Member
Joined: Jul 16, 2008
Posts: 439
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Tue Mar 24, 2009 6:38 am |
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I also had trouble getting onto the Cake Central website yesterday. |
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