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homecook
Forum Fanatic
Joined: May 11, 2006
Posts: 1503
Location: At my desk, in the garden, or in the kitchen
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 Posted:
Sun Aug 03, 2008 3:51 pm |
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We always hear horror stories about bad feedback, and often we don't hear back from brides at all, but sometimes we do get great feedback (even a year later), so I had to share this one. Her cake is in my pics; a dark chocolate fondant, 2-tier squares with orange/red flowers:
"Hi Stefanie--
I have been meaning to email you for awhile now to thank you for the wonderful wedding cake you made for us last September. Our wedding cake turned out better than we could have imagined, both in how it looked and in how it tasted. To this day our guests are still commenting on our amazing cake! Thank you for making our wedding cake something we will never forget!"
awwww......*sniff*.....I'm getting all vaklempt. 
She's actually ordering two anniversary cakes, because they want to have both flavors again.
It's brides like her that keep me loving to do weddings, and keep me feeling better about my work, since all I usually "see" is the faults. |
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mommicakes
Forum Fanatic
Joined: Feb 07, 2007
Posts: 1029
Location: either on the computer or in the kitchen
Birthday: Jun 08
Gallery Supporter Member
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Sun Aug 03, 2008 3:55 pm |
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Those kind of brides make it all so worth it!!! I have gotten a few myself. That feeling is the best. |
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weirkd
Forum Fanatic
Joined: Jan 07, 2007
Posts: 1669
Location: Hurlock, MD
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Sun Aug 03, 2008 4:18 pm |
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Yep, I think that is the "rush" you get from doing cakes. Seeing people's faces light up and ooh and awe over it And then the nice thank you cards to boot!  |
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imakecakes
Frequent Member
Joined: Jan 07, 2005
Posts: 341
Location: Rochester NY
Birthday: Dec 05
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Sun Aug 03, 2008 4:38 pm |
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Congrats! It's validation like that that gets all of us hooked!
Even what we consider our "Worst ever" cakes are met with awe by the recipient. How can that not be fun?????
Thank you for a such positive post! |
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mom2spunkynbug
Forum Addict
Joined: Dec 16, 2006
Posts: 763
Birthday: Oct 22
Gallery Supporter Member
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Sun Aug 03, 2008 4:43 pm |
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Aw, how sweet! A lovely thank you note is better late than never! And since I just started doing this, maybe I should wait a while before I get one? lol
Thanks for sharing!! |
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indydebi
Forum SuperStar!
Joined: Jul 07, 2006
Posts: 15102
Location: Indianapolis IN
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Sun Aug 03, 2008 5:10 pm |
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Slap that testimonial on your website!! And hang a copy in your kitchen so you'll always have a pick-me-up when you get the phone call that is a PITA bride!
Congrats on a well deserved compliment! |
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homecook
Forum Fanatic
Joined: May 11, 2006
Posts: 1503
Location: At my desk, in the garden, or in the kitchen
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Sun Aug 03, 2008 11:00 pm |
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Oh yes...it's going on the website tomorrow beside her cake pic, first thing! I think those are so helpful for new brides to read!
It's been fun to be in touch with some of last year's brides in their first year, for anniversary cakes this summer; they've all been very sweet.
g'nite |
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PJ37
Regular Member
Joined: Dec 29, 2006
Posts: 149
Location: Cortland, Ohio
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Sun Aug 03, 2008 11:15 pm |
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How nice!...and your cake is lovely! |
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pinklesley1
Frequent Member
Joined: Apr 26, 2008
Posts: 357
Location: Miami Florida
Birthday: Aug 31
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Sun Aug 03, 2008 11:31 pm |
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i had a wonderful email the other day.. and it was for a small cake... a nail poish bottle for 17 people.. and this was that she wrote...
"Lesley,
I just wanted to e-mail and say Thank You for such an awesome cake. it was the talk of the party. Not only was it gorgeous but is was one of the most delicious, moistest cakes I have ever had. My guests could not get over how delicious it was either. I will certainly give your name and number to everyone that needs a cake. My son would like you to do his birthday cake(His birthday is August 23) so I will be in touch soon. Again, Thank you sooo much, Carey and Katie"
it was so awesome to get an email like that.. sometimes i do cakes much bigger than these and never get any feedback... i love getting these kinds of emails... |
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poshcakedesigns
Frequent Member
Joined: Jan 15, 2008
Posts: 485
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Tue Aug 05, 2008 11:26 am |
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ahhh how nice. I just love those customers who take the time to comment something nice. Definetly a motivator. |
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pinklesley1
Frequent Member
Joined: Apr 26, 2008
Posts: 357
Location: Miami Florida
Birthday: Aug 31
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Tue Aug 05, 2008 1:41 pm |
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yeah i know.. its funny because i got another email today from a wedding cake that i did on july 19th... she was super nice...
i have since put up a customer feedback page on my website... |
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