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riana
Frequent Member
Joined: May 09, 2006
Posts: 409
Location: Johannesburg, South Africa
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 Posted:
Tue Jul 29, 2008 7:07 am |
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A wedding planner phoned me last week to order a wedding cake for end of August. The bride wants mini cakes, 2x2" square with a top cake for cutting. So I said Im available and we go through the process of flavors, pricing(not cheap as they are a load of work) etc. I said she can come and pick up some samples, I normally do cc samples and as I had to do some for another bride it was not a hassle.
She then mails me to say the bride wants a replica of the top cake and I tell her that I dont have the time to decorate a cake as Im doing other cakes for the weekend, I can only give her some samples to decide what flavors she likes. This morning the WP phones to tell me I need to drop off the samples on the other side of town as she is too busy to come and collect them!! Well Im sorry but Im busy as well, so no can do! She then tells me the bride will come and fetch them herself, but Im not allowed to discuss the price I quoted at all!
So this tells me that the wedding planner is obviously adding some money to the price I originally quoted. 
Then get a call from the bride, she tells me she wants to come and see her cake  I said, no its not your cake, its just some cc samples. This brides flips her lid at me, starts shouting that she is not paying a truckload of money for something she hasnt seen and that she is not driving for over an hour to come and taste some lousy cake  , and she was promised that she can see the cake today She continues to throw a tantrum that would put my 3 yr old to shame!
Ok I can understand that its a lot of money, as my price was not cheap to begin with, and obviously the WP is adding her cut, but geez then go and shout at the person that promised you the cake. I told her that I confirmed to the WP via email twice that there will be no decorated cake, just some cc's with fillings to try out.
so now Im assuming that I will be free to do what I like the last week in Aug  |
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ccr03
Forum Fanatic
Joined: Sep 16, 2005
Posts: 1476
Location: Independence, MO
Birthday: Jan 31
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Tue Jul 29, 2008 7:19 am |
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wow - some people! Sounds like a good thing that you got out of that one! |
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tonedna
Forum SuperStar!
Joined: Jul 19, 2007
Posts: 2916
Location: Florida..were the magic begins!
Birthday: Apr 23
Gallery Supporter Member
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Tue Jul 29, 2008 7:28 am |
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I would have ask the bride the prize that the other lady quote her..
Edna |
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k8memphis
Forum Fanatic
Joined: Mar 21, 2005
Posts: 1302
Location: Memphis 10 C
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Tue Jul 29, 2008 7:30 am |
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| riana wrote: | | ...so now Im assuming that I will be free to do what I like the last week in Aug |
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Pookie59
Regular Member
Joined: Jun 12, 2008
Posts: 198
Location: Mesquite, Texas
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Tue Jul 29, 2008 7:30 am |
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Why do these bridezillas think it's perfectly okay to abuse the cake lady? And since when do wedding planners get to add on to the price of a cake? Sounds like you escaped from a potential nightmare. |
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TOMAY
Frequent Member
Joined: Nov 04, 2004
Posts: 299
Location: Monroe , NC
Birthday: Nov 01
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Tue Jul 29, 2008 7:33 am |
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sounds like the title of this post should be some wedding planners! what a terrible thing to do to anyone . I would have nicely told the bride your conversations with the WP and been done with it.  |
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bakerbear
Frequent Member
Joined: Jul 09, 2007
Posts: 224
Location: Illinois
Birthday: Jan 28
Gallery Supporter Member
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Tue Jul 29, 2008 7:36 am |
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If these loons try and apologize (which is highly unlikely, but who knows?), just tell them you've booked another job for that weekend even if you haven't. If there was that much drama over cake samples, I can't even imagine the hell they are going to raise for the actual cake!!!  |
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angi1972
Junior Member
Joined: Apr 20, 2008
Posts: 38
Location: Cape Coral, Florida
Birthday: Mar 25
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Tue Jul 29, 2008 7:37 am |
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suchie6
Junior Member
Joined: Apr 27, 2006
Posts: 36
Location: Just Moved to Orange Park, FL
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Tue Jul 29, 2008 7:45 am |
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Sounds like the bride and the wedding planner have some communication issues with each other! Seems the bride misdirected her frustration on you. I don't know if she is truly a bridzilla or if her wedding planner is making promises to the bride that she shouldn't.
Is this a wedding planner that you've worked with before? How did they get your name? If the bride needs to see a cake - director her to your photos and then ask her to come pick up samples if she likes what she sees.
I looked at your photos - your work is fantastic! I would drive an hour for samples!!! |
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adven68
Forum SuperStar!
Joined: Jul 06, 2005
Posts: 2411
Location: Nylkoorb
Birthday: May 13
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Tue Jul 29, 2008 7:46 am |
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Oh, if this is not a blessing in disguise, I don't know what is.
RUN RUN RUN!!!!
The planner is an idiot. How dare she tell you how to run your business. I would have told her that if I am asked, I will not lie about my prices. If she is so worried, then she should not send the bridezilla to a vendor that she is supposed to represent her for....that's what she's getting paid for, isn't it? |
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mjballinger
Frequent Member
Joined: Mar 22, 2007
Posts: 281
Location: PA
Birthday: Oct 14
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Tue Jul 29, 2008 7:48 am |
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| TOMAY wrote: | | sounds like the title of this post should be some wedding planners! what a terrible thing to do to anyone . I would have nicely told the bride your conversations with the WP and been done with it. |
Exactly. I don't know how all wedding planners work, but the one's my niece has been checking out charge a percentage of the total cost of the wedding. To "bulk" up the price of items is just dishonest. Am I wrong or missing something? It realy seems like a bad wedding planner. |
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michellenj
Forum Fanatic
Joined: Jul 10, 2007
Posts: 1588
Location: Macungie, PA
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Tue Jul 29, 2008 8:10 am |
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Aren't wedding planners supposed to make the process for the bride and vendors easier? And isn't it the job of the planner to get the BEST price for her client?
I'd refer this lovely little booking to my competitor and let them deal with them. |
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riana
Frequent Member
Joined: May 09, 2006
Posts: 409
Location: Johannesburg, South Africa
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Tue Jul 29, 2008 8:43 am |
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DebBTX
Frequent Member
Joined: Dec 25, 2007
Posts: 313
Location: Texas
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Tue Jul 29, 2008 8:56 am |
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You handled this situation really well.
I'm surprised the wedding planner didn't make an appointment with the three of you to meet, taste the samples and go over the design, etc.
This particular planner doesn't sound very honest. First, she is padding the cost of a cake she won't be making. She didn't follow through with her client with information. She dumped part of her job on the Bride who had hired her to help alleviate stress, and make things go smoothly. She is inconsiderate of fellow wedding event people who are equally busy.
The Bride... well, lets just say I hope she is not like that all of the time. I can't help but wonder if that was her last straw. If she had been depending on her wedding planner to make things come together, and each step of the way had been a dropped ball, she might be an emotional basketcase by now.
I don't blame you for being relieved to not be doing her cakes. Once someone crosses the line into yelling, etc. I wouldn't want to deal with them.
Have you dealt with this wedding planner before?
Did the planner contact you after your conversation with the Bride?
-Debbie B. |
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indydebi
Forum SuperStar!
Joined: Jul 07, 2006
Posts: 15102
Location: Indianapolis IN
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Tue Jul 29, 2008 11:43 am |
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The bride sounds like one of those 20-somethings being discussed in another thread. "The only answer they know is 'yes'!" How DARE you say no to this person who has been told her whole life that she is special and everything she does is perfect and the world revolves around her.
Yeah....I'd DEFINITELY be booked if/when they call back! |
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I agree! Save yourself the hassle of dealing with bridezilla 
, definitely no cake for them 
