Joined: Oct 08, 2007
Posts: 61
Location: Kansas City
Posted:
Sat Jun 21, 2008 7:12 pm
I am the only cake decorator in my family's bakery. Let me just say that is stressful enough.
Two weeks ago I was decorating a topsy-turvy wedding cake at the bakery in the VIEWING WINDOW. (I love having the viewing window, I think that its great that people can watch me decorate cakes.)
Two small children come up to the window and commence to BANGING on it. It was loud and a little annoying. I'm usually pretty good at ignoring this type of behavior but it just wouldn't stop!
After about 20 minutes of the kid's banging on the window and a ruined sheet of fondant, my friend taped a sign to the window that said "please- don't bang on the window".
The kids kind of stopped, but were now tapping and yelling through the window, all the while their mother was eating her dinner nearby in peace.
Two weeks later... Yesterday... My birthday...
I receive a phone call from the mother of these kids. She started yelling at me about how rude I was, how I hurt her kid's feelings, and how I could never understand because I don't have children.
The best part... She took a picture of the sign that was taped up and is taking it to the NEWS!
She wants me to apologize to her and for her kids to come by and "decorate a cake or something" sometime.
You don't reply. She is looking for a handout. I HIGHLY doubt the news is going to give a second thought to her claim... Sorry this happened and Happy Birthday!
btw I just looked at your pics and your cakes are gorgeous!! I wouldn't give this lady a second thought! People will pay for your cakes either way- you have a lot of talent!
Texas_Rose Forum Addict
Joined: Feb 26, 2008
Posts: 804
Location: San Antonio, TX
First of all, Happy Birthday!!! and I hope you had a cake that you didn't have to make.
Second, that woman has no class at all...you don't let your kids run wild, I don't care if you've paid for a meal or not, if the kids don't behave you get a take-home carton and leave, and just yell at the kids on the way home (hear my experience speaking ). And if you did have your own kids, you would have simply told those kids they were going to have to stop or you would tell their mother. I've noticed that now that I have my own kids, I don't hesitate to tell other kids to behave...and they listen to the "Mom-voice". So don't worry about it, you handled the situation much more discreetly than you would if you "understood and had kids of your own".
If the news does run a story on it (fat chance) your cake will be the main thing in the photo and people will be too busy being amazed by it to pay attention to the sign. Anyhow, lots of places that have glass don't want the kids tapping on it.
If that woman calls back, tell her the zoo called and they want their monkeys back (no, don't really...but wouldn't it be nice)
KHalstead Forum SuperStar!
Joined: Dec 03, 2005
Posts: 4910
Location: Northeastern Ohio
Birthday: Dec 05
Posted:
Sat Jun 21, 2008 7:28 pm
I say let her take it to the news, it'll be good advertisement for your bakery.
johnson6ofus Regular Member
Joined: Feb 06, 2008
Posts: 122
Posted:
Sat Jun 21, 2008 7:28 pm
Lousy parents are like lousy pet owners---- think their "babies" can poop anywhere. SHE owes you an apology for letting her monsters terrorize you!
You can tell her your window is a showacse window for customers to view "art in progress" not a carnival amusement and not designed for banging which not only affects your concentration but could be dangerous for the sweet kids.
DoniB Forum Addict
Joined: May 11, 2007
Posts: 716
Location: Lincolnton, NC
Birthday: Sep 30 Gallery Supporter Member
Posted:
Sat Jun 21, 2008 7:33 pm
Cakenator wrote:
The best part... She took a picture of the sign that was taped up and is taking it to the NEWS!
She wants me to apologize to her and for her kids to come by and "decorate a cake or something" sometime.
How DO YOU REPLY TO SOMEONE LIKE THIS?
You tell her thank you for making your establishment realize that they need to put signs up to encourage people to actually be PARENTS and control their kids, and that you're attaching a bill for the fondant that was ruined due to her inconsideration while her children were running amok and bing incredibly rude.
Okay, you don't tell her that, but man, wouldn't that be fun to say?
Just ignore her. She's one of those who expects everyone to stop and adjust their lives to accommodate her and her kids. She needs a reality check.
And BTW... I HATE people who pull the 'you don't have kids, you don't understand' card. Yeah. I don't have 'em, but you might want to ask how many I've raised before you make that there snap judgement, chief.
NanaFixIt Junior Member
Joined: May 02, 2007
Posts: 38
Location: Central Indiana
Birthday: Dec 21
Posted:
Sat Jun 21, 2008 7:34 pm
Texas_Rose wrote:
If that woman calls back, tell her the zoo called and they want their monkeys back (no, don't really...but wouldn't it be nice)
Also when she calls back, tell her the nearby village is looking for their missing idiot...
First off.....Why did it take her 2 weeks to realize her kids were tramatized...??????? Where has she been....eating again. ?
Second, that business of "you don't have kids, so you don't know" doesn't hold any water either.
She has kids and doesn't know .....what they are up to, how rude they are and what manners are.!
chassidyg Forum Addict
Joined: Feb 02, 2008
Posts: 684
Location: Boca Raton, Florida
Birthday: Dec 07 Gallery Supporter Member
Posted:
Sat Jun 21, 2008 7:49 pm
When you go past an exhbit in the zoo....sign hanging up "don't bang on windows". At a pet store "don't bang on windows", same with fish, and numerous other things. The news doesnt report on those, so don't worry about it. The lady was out of line to call you yesterday. If anything was to be said, she could have gotten off her rear and walked into the bakery right then and there. If I think someone is upseting my kids, I'll call them on it right then, not wait 2 weeks and say "oh, you were mean to my kids".
this-mama-rocks Newbie
Joined: May 01, 2007
Posts: 18
Posted:
Sat Jun 21, 2008 7:57 pm
SURE, I'd invite her and her little darlings to come to YOUR bakery!
Give Mommy Dearest a pic of some Collette Peters masterpiece to copy (or hell, a WalMart hunk-o-junk cake, it would be just as hard for her), a stopwatch set for 20 minutes, and a bag of buttercream. Set her up in the viewing window, then let her little darlings stand outside and bang on the window while SHE tries to concentrate. Videotape this for the NEWS, then go enjoy a nice lunch nearby, in peace.
Call her two weeks later and scream at her, about how rude she is, how she hurt YOUR feelings, and how she just doesn't understand because she doesn't have a clue.
I want her to apologize to you and for her to come by and "get her tubes tied or something" sometime.
feliciangel Junior Member
Joined: Dec 27, 2007
Posts: 98
Location: LA,CA
Posted:
Sat Jun 21, 2008 8:21 pm
being that I have four little terrorizers of my own running a muck, you better believe that I'm chasing them down..let alone eat peacefully, I'm lucky my foods hot lol...
you should have asked her what was her excuse for not understanding that kids need to be supervised at all times.
Tell her to take her story to the news then maybe she could explain to social services why her kids where unattended for more than twenty minutes.
I love all of these replies
...they made me laugh....
she's probably banging on the window of the local news station right about now.
famousamous Frequent Member
Joined: May 18, 2005
Posts: 485
Posted:
Sat Jun 21, 2008 8:41 pm
I wouldnt respond to this lady at all. I also wouldnt worry about her bad mouthing you because Im sure everyone knows her children are little monsters LOL!
mkolmar Forum SuperStar!
Joined: May 19, 2006
Posts: 4475
Location: at the computer
Birthday: Jun 02
Posted:
Sat Jun 21, 2008 10:11 pm
Tell her to take her story to the news then maybe she could explain to social services why her kids where unattended for more than twenty minutes.
That advice above was spot on! I totally agree with this one.
You could tell the mother that glass is breakable and you were just concerned about her little darlings getting hurt. (Oh and if she tells you thats bull just have her call the Toledo Zoo. Years ago, 2 boys were hitting the glass of a shark exhibit and the glass broke right there. It was a huge piece of glass and the 3 sharks and fish in there came pouring out)
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You can attach files in this forum You can download files in this forum
(no, don't really...but wouldn't it be nice)
