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wgoat5
Forum SuperStar!
Joined: Sep 15, 2006
Posts: 7553
Location: Kentucky
Birthday: Nov 21
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 Posted:
Tue Oct 23, 2007 3:34 am |
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Ok people I'm going to make a long story hopefully short....
Got a phone call last night when I walked in the door at 10:00 pm from my sons first basketball game (Adreneline apparently was still there lol). I answered thinking it might of been my mom because it had been raining in sheets here and was scared her roof was leaking. SOOOo...I said "Hello" the lady on the other end said "I found out about you thru a friend and I need a cake!" I said...umm can you call back tomorrow? I go on to tell her I had JUST walked through the door and was extremely tired. I did not have my schedule in front of me etc. etc. She said BUT I need one for tomorrow! I said SORRY too late of a notice. She proceeded to tell me she would gladly pay double. I said NO...I can't ... please call back another time ... She said NO I NEED A CAKE FOR TOMORROW and YOU are the only one I have to call!!!! I said NO...And I go ahead and explain AGAIN that I have no time to do a cake like she wants...she starts again to tell me about paying double!!! I said "Listen, it's late, I'm tired...I'm NOT willing to rush on the cake, I DONT have my schedule, I'm NOT willing to do this cake...." I said all of this calmly....She then says ONE curse word......and that's all I needed to hear...CLICK went the phone. I hung up.
I don't care if she spreads around that I am a bad person or that I refused her a cake. I want people to know that I WILL not be stepped on. IF they need a cake THAT bad they would of called at a decent hour and on a decent date. If I lose business over this woman then I don't need the business apparently.
So with that said LOL I stuck to my guns. I WILL NOT DO EXTREMELY Short notice orders!!!! NEVER!!!
Have a wonderful day guys 
Christi |
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acookieobsession
Forum Addict
Joined: Jul 24, 2005
Posts: 925
Location: NC
Birthday: Mar 19
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Tue Oct 23, 2007 3:40 am |
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Good for you.
Who curses over a cake?
It's just cake and icing after all! |
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mgdqueen
Forum SuperStar!
Joined: Jun 13, 2006
Posts: 2042
Location: TN
Birthday: Dec 18
Gallery Supporter Member
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Tue Oct 23, 2007 3:47 am |
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"Your poor planning does not consitute an emergency for me"
You did the right thing. I would be MAD if someone called me at 10pm to begin with. Nobody calls me after 9 and if they ever do, they will get an earfull!!!  |
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wgoat5
Forum SuperStar!
Joined: Sep 15, 2006
Posts: 7553
Location: Kentucky
Birthday: Nov 21
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Tue Oct 23, 2007 3:53 am |
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I think what I need to do is just have a seperate line for cake orders...I'm calling about that today UNFORTUNATELY my business cards have my home phone AND my cell phone on it!  But this is changing very soon!
Just cake and icing lol....well they can buy a can of just icing...and buy a boxed cake mix and make their JUST CAKE
LOL
Christi |
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elizw
Forum Addict
Joined: Oct 08, 2007
Posts: 502
Location: Cary, NC
Gallery Supporter Member
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Tue Oct 23, 2007 4:03 am |
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that late at night, i just let voicemail get it and then check the message. if she is that desperate.....grocery store!
my business line is my cell phone. i've been thinking of listing business hours on my website and cards. as it is, i get calls in the evening (a few). mostly, emails and i usually respond to those during the daytime.
10:00 at night? i would have said no too! |
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RaYiTo
Forum Addict
Joined: Jun 14, 2007
Posts: 558
Location: Toa Alta P.R. NOW @ Florida U.S.A.
Gallery Supporter Member
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Tue Oct 23, 2007 5:16 am |
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I JUST HAVE TO SAY,THAT LADY IS INSANE! GOOD THAT YOU HUNG UP ON HER!.  |
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Brandonsmommy
Regular Member
Joined: May 09, 2007
Posts: 185
Location: Tennessee
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Tue Oct 23, 2007 5:29 am |
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Good for you for sticking to your guns!!
But since it IS just cake, and you HAVE a freezer........... Don't you just have them laying around in there??  |
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DuckyChickenLady
Regular Member
Joined: Nov 07, 2006
Posts: 127
Location: Eastern Ontario, Canada
Birthday: Jun 14
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Tue Oct 23, 2007 5:38 am |
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That is so 'low class'.
You did the right thing! |
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awolf24
Forum Fanatic
Joined: Apr 07, 2006
Posts: 1728
Location: Michigan
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Tue Oct 23, 2007 5:40 am |
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Good for you for not being bullied by her! Hello - there are grocery stores and bakeries that DO make cakes (Gasp - I know, shocking of me to suggest that!).  |
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cinderspritzer
Frequent Member
Joined: Nov 28, 2006
Posts: 332
Location: Denver
Gallery Supporter Member
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Tue Oct 23, 2007 7:51 am |
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well, i certainly hope that if she starts telling everyone how mean you are, that she doesn't neglect to tell them how rudely she acted by calling at 10 pm and then having the gall to swear at you. |
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wgoat5
Forum SuperStar!
Joined: Sep 15, 2006
Posts: 7553
Location: Kentucky
Birthday: Nov 21
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Tue Oct 23, 2007 7:53 am |
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rezzycakes
Forum SuperStar!
Joined: Dec 22, 2004
Posts: 3188
Location: Hudson Valley, NY
Birthday: Sep 15
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Tue Oct 23, 2007 8:11 am |
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I can just hear her tell her side:
Well... I called this woman at 10pm and she was out of breath when she answered the phone, likes she just walked in the door or something, so of course I thought this was the perfect time for my request.
I began to explain my situation to her..how I needed a cake the next day ..I'm sure she always does cakes until sunrise!! And she refused!!! Can you believe it!!!  I mean.. shouldn't she have bowed down to my last minute request!!! I tried every trick in the "how to not take no for an answer" book to get her to change her mind. I was quite sure that when I dropped the F*** bomb she would soften up but can you believe she hung up on me!!! Some people. Just so you know.. If you ever want a cake from this unreasonable woman, you have to actually give her enough time to make it. sheesh.  |
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justsweet
Forum Fanatic
Joined: May 26, 2005
Posts: 1506
Location: Sunny California
Gallery Supporter Member
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Tue Oct 23, 2007 8:25 am |
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You do not need someone talking to you that way. If the cake was that important she should have place an order week or more with you or who ever. I had someone request me to make her daughters first birthday cake, the party is for next June. She knows I do it for a hobby and said I don't care I have tasted your baking and cooking I know it will be awesome. Just tell me the price. |
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aswartzw
Forum Fanatic
Joined: Jul 30, 2007
Posts: 1286
Location: Galloway, OH
Birthday: Apr 07
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Tue Oct 23, 2007 8:28 am |
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You had every right to hang up on her. I would have hung up prior to her ever having time to cuss at me. Honestly, that shows the woman has no class and probably is one of those troublemakes that all of us love. I don't understand why she can't just run to the store and buy a premade cake. Some people have no respect anymore. I was raised to not even call family after 10! Much less do business that late!! And cuss at people! My mom would still wash my mouth out with soap. |
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jenncowin
Frequent Member
Joined: Jan 05, 2006
Posts: 429
Location: SW Missouri
Birthday: May 28
Gallery Supporter Member
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Tue Oct 23, 2007 8:42 am |
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I agree with everyone else. You had every right to hang up on her the minute the swear word came out of her mouth. If it's a b-day cake for her child, it's not like she didn't know it was coming..HELLO!
I'm proud of you for holding your ground! |
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