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eriksmom
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PostPosted: Tue Oct 16, 2007 7:56 pm  Reply with quoteBack to top

I am having quite the dilema here, and I would like some input so i can weigh my options.
I opened my cake shop about 2 months ago. Everything is going well, I'm staying pretty busy.
I have always been a cake mix doctor, as my specialty is decorating, not baking. People have always loved the taste of my cakes. Lately, I've been trying some scratch recipes, and so far, they've been pretty good. As we all know, scratch cakes are a bit more dense than mixes, even doctored ones. But the flavor is usually equivalent.
I've been getting some real serious calls from wedding consultants and the like. I'm thrilled about it. I also am doing my first bridal show in January. So here is my dilema. Do I keep on with the doctored mixes, which are tried and true and I know what to expect, or do I go to scratch, which tastes just as good but doesn't have that same consistency?

So far, I have found a chocolate cake recipe (scratch), that I refuse to part with. I absolutely love it. I am experimenting with white cakes that I can color and flavor, but so far, my favorite includeds shortening, which i don't care for as much as butter or margarine.

I recently had a repeat client who has had the "old" WASC, and tried the "new" recipe. She loved it, but her daughter thought there was something different and prefered her original cake (mix) better.

OH, WHAT DO I DO???!!!

Any input and opinions would be greatly appreciated.

Thanks,
Becky
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eriksmom
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PostPosted: Tue Oct 16, 2007 8:38 pm  Reply with quoteBack to top

I know i'm not supposed to bump, but I really need some input!
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mthiberge
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PostPosted: Tue Oct 16, 2007 9:04 pm  Reply with quoteBack to top

I think that if it's not broken then don't fix it. Scratch is great for carving but for anything else doctored is consistent. Consistency is VERY important especially for repeat customers. If it was good once but dry the next time they may not come back a third time. On the other hand scratch is like mom made it. Different things are going to work for different people. I prefer scratch but don't always have time. If I was in your shoes from what you've told me, I would stick with doctored and save the scratch for carving...but that is just my 2 cents of course!
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leily
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PostPosted: Tue Oct 16, 2007 9:07 pm  Reply with quoteBack to top

My personal opinion. Once you have a customer base try not to substitute with something similiar (crisco is a great example here) It just isn't the same, and if the first product is selling then don't change it.

I did a lot of experimenting with recipes/fondants/icings before I came up with my basic menu. I will continue to add to it as I get more recipes and more things available (like once I figure out how to do ganache it will be another option)

Depending on how many customers you have right now will be a judgment call on your part of what you want to change/add/remove. Personally I would add the cakes. I have two chocolate cakes on my menu, one is a modified box mix, and the other is a family scratch recipe. Both sell well but they have a different texture and different ppl like both.
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mthiberge
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PostPosted: Tue Oct 16, 2007 9:10 pm  Reply with quoteBack to top

What kind of ganache are you looking for?? Poured or whipped?
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indydebi
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PostPosted: Tue Oct 16, 2007 9:51 pm  Reply with quoteBack to top

mthiberge wrote:
I think that if it's not broken then don't fix it...... Different things are going to work for different people.


I agree with the "dont' fix it". I'd say it's ok to add, but I wouldn't replace your tried and true.

mthiberge wrote:
On the other hand scratch is like mom made it.

hahahaha!!! Laughing Careful not to fall into the Madison Avenue advertising gurus "inside the box" thinking! "The way mom made it" worked in the 60's when the mom's were a product of an era when everything was made from scratch but it's almost just a stereotype rather than a fact anymore.

My mom never made a scratch cake in her life .... and I'm almost 50 years old!

But somehow Madison Avenue hasn't kept up with this unusual phenomena of "modern technology"! Heck, I remember being in my 30's and seeing a commercial about "the taste of fresh churned butter like gramma made". OMG, that was in the 80's, which means they were referring to women of the 40's and 50's .... funny I don't remember seeing Beaver Cleaver's mom churning butter! Laughing Laughing
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kdannewells
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PostPosted: Tue Oct 16, 2007 10:06 pm  Reply with quoteBack to top

If I were in your shoes, I would keep both the doctored mixes and from scratch recipes. Everyone has a favorite, so why limit yourself? WHy not use your tried, and continue to test new recipes to see if you come up with anything better? Keep a journal of the recipes you use most often and weed out the ones you never use(mixes or from scratch). Eventually, you won't have both. Just keep the what the majority of your clients like and retire the others. Smile
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leily
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PostPosted: Tue Oct 16, 2007 10:16 pm  Reply with quoteBack to top

mthiberge wrote:
What kind of ganache are you looking for?? Poured or whipped?


I will send you a PM so I don't get to far off of the topic.
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jab
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PostPosted: Tue Oct 16, 2007 10:33 pm  Reply with quoteBack to top

I think you could offer both choices. Keep track of what your customers like and go from there. I use a box mix and add the extender unless they specify differently.
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flowers40
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PostPosted: Tue Oct 16, 2007 11:11 pm  Reply with quoteBack to top

Which is cheaper. I think when you are in the business of making a profit, your overhead should weigh in somewhere in there. I think when it comes to food, we eat with our eyes 1st, then our pilates. If it looks good, but is not consistantly good, you will probably have a problem there. If I could make the from scratch cakes just as good and as consistantly for the same amount of money and time, I would always go with scratch. But if when I added up the money and or time, and it was costing me in either one of those areas, but I was getting a consistantly good Dr'd cake mix cake, then I would go ahead a use the tried and true Dr'd cake mix. Just realize, you can't please everyone all of the time, so which is going to consistantly taste good for the customer, but consistantly give you a quality product for a reasonable amount of money and time.
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emmascakes
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PostPosted: Wed Oct 17, 2007 12:40 am  Reply with quoteBack to top

I don't understand your dilemma - are you saying you feel you have to either do scratch or box cakes and can't do both?

If you want to go for scratch then you need to find several fail safe recipes - you've got your chocolate cake but no others. So you're not yet ready to go for just scratch baking.

Do you feel bad about using box mixes? If so then start researching (i.e. baking and eating) scratch recipes until you've got a good enough stock to move away from them. If you don't mind using box then why not offer both and be upfront with your clients about their choices, making sure to price this so you don't lose out either way?
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fmcmulle
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PostPosted: Wed Oct 17, 2007 3:47 am  Reply with quoteBack to top

Hey Becky,
Congrats on opening your shop. I will have to take a drive over and check it out.
I'm with the other ones, "if it ain't broke don't fix it". Very Happy
Take care
Faye
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woodthi32
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PostPosted: Wed Oct 17, 2007 4:20 am  Reply with quoteBack to top

stay with what got you the calls. I would assume doctoring is easier and more economical. If someone comes along and requests a special scratch recipe, do it, and charge them!!! Stick with what has gotten you this far, and move as your customer base demands!
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elizw
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PostPosted: Wed Oct 17, 2007 4:45 am  Reply with quoteBack to top

CONGRATULATIONS!! i'm impressed with people that have the drive and determination to open a shop!!! best wishes!!

i've got scratch recipes for everything except a good white cake. i've experimented and have fallen short. i wanted to be able to say "everything i make is from scratch!" well, i would much rather say "everything i make is yummy!!" so, i would stick to what your customers like and leave it at that. most of my customers are repeat clients and i need to keep that base so i've learned not to alter, just add to their choices.

one thing i do with some of my customers is i tell them i'm experimenting and would like an opinion. i'll send them home with a mini loaf (2x4) size to try along with their order (if i have the time). they tend to be honest with their feedback and tell me whether or not they would order it next time.

again, best luck with the shop!
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eriksmom
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PostPosted: Wed Oct 17, 2007 4:52 am  Reply with quoteBack to top

wow, thanks all for all the feedback. this makes things alot easier. i guess i can stick with both, as there are some box recipes that are delicious (WASC). Like i said, both ways are good, and at least now i feel more comfortable offering a choice.
Thanks all!
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