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Solecito
Forum Addict
Joined: Dec 05, 2006
Posts: 760
Location: Cd. Juarez, Mexico
Birthday: Mar 12
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 Posted:
Fri Sep 28, 2007 3:20 pm |
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I'm having a little trouble deciding so I'm aking for your advice:
About a month a go I got a visit from one of my SIL friends, she wanted to see cakes for her daughters quiceanera, well they did, the girl kinda chose one, I know when the party is going to be, etc. but we didn't signed a contract, the lady didn't even asked for a price, because she wasn't sure the size of the cake they wanted. They even mentioned that they might like to have some cookies to give as favors.
Well my problem is that about 2 weeks ago, my SIL asks me: "So your making my friends cake? She told me she already went to see you and you are making it". I answer exactly what I told you, they just visited, we didn't agree on a price, even on a size for that matter, etc, so my SIL told me to call her friend.
I don't make a point in calling people who come to see my cakes and ask for a price. I don't do it because I hate sales people calling me (an bothering me sometimes) even when my answer is no, so I give people their space. My husband thinks the same, if someone wants to buy from us, they can call. So I told my SIL to have her friend call me. But she havne't and I know she porpably wants me to make her cake. So:
What do you all think? should I call her o leave it at that?
Thanks so much for any input you can give me. |
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littlecake
Forum Fanatic
Joined: Sep 18, 2006
Posts: 1646
Location: the fine line between genuis and insanity
Birthday: Nov 21
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Fri Sep 28, 2007 3:41 pm |
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if she didn't put in the order i wouldn't call...i have people comming in or calling for info all the time that i never hear from, i never chase business.
on the other hand if she reserved the date, i sure would call her to touch base, and let her know if she didn'tget with me right away i'd have to open her slot up for someone else. |
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briansbaker
Forum Fanatic
Joined: Jan 19, 2005
Posts: 1958
Location: TX.
Birthday: Aug 02
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Fri Sep 28, 2007 3:41 pm |
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Well.. Just call her.. Being she already told someone you were making the cake. Let her know you ran into SIL and she mentioned something about them wanting you to do the cake. Just make sure that way you all can set up a time and date to make contract.. Good LUck |
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kjt
Forum Addict
Joined: Aug 15, 2005
Posts: 655
Location: North Georgia
Birthday: Feb 24
Gallery Supporter Member
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Fri Sep 28, 2007 3:55 pm |
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I would call her, because she told your sil that you ARE making the cakes, etc. Sounds like she is counting on you, so you need the details, and a contract  I don't think it will be pushy at all, just following up-good business, AND you need the deposit and contract!
JMO |
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Cakelover763
Junior Member
Joined: Mar 29, 2007
Posts: 28
Location: Charlotte,NC
Birthday: Jul 31
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Fri Sep 28, 2007 3:58 pm |
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It might be a good idea to call, this way you would not be hit with any last minute "todos". Be sure and let her know that nothing was finalized and it has to be taken care of asap, preferably in writing... Good luck.  |
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MadPhoeMom
Regular Member
Joined: Jan 15, 2007
Posts: 169
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Fri Sep 28, 2007 4:02 pm |
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call....even if you call when you have an idea they are at work or something....
just be super friendly and say, 'suzy Q mentioned that I was doing your cake, i recall our planning and visiting, but i don't recall us nailing down any details. i stay pretty booked, so if i AM doing it , i need to get the particulars (CASH!!) down soon.'
and if she says no, just tell her to have a fabulous quince!
it's better to know....i don't think it's begging, i think it's just keeping yourself from having to Last Minute Panic.
sally |
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IHATEFONDANT
Forum Addict
Joined: Aug 27, 2005
Posts: 883
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Fri Sep 28, 2007 4:02 pm |
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Call and tell her that you had her "penciled" in for that date but since you hadn't heard from her you wanted to know if she wants to book or if you can release the date.
I'll pencil a client in for a date and then give them a week to decide whether to book or not.
9 times out of ten when I ask if they want the date released they book!! |
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auntginn
Forum Addict
Joined: May 31, 2007
Posts: 674
Location: Los Angeles, CA
Birthday: May 04
Gallery Supporter Member
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Fri Sep 28, 2007 4:06 pm |
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I would call under these circumstances and just say something to the effect that you want to just touch base and see if she had mad any decisions about using your services or the cake and cookies. This could give her the opportunity ot bow out if she's not interested. If she says she still is interested in using you ask her to come by to finizalice the contract.
In my opinion pushy sales people are those that I have not solicited and just call or come by and when you say your not interested they insist on keeping the conversation going. |
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Erdica
Forum Addict
Joined: May 21, 2006
Posts: 703
Birthday: Nov 09
Gallery Supporter Member
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Sat Sep 29, 2007 6:33 am |
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I agree with everyone else. I would call. I'd be upbeat and not let her know that you weren't aware that you were doing the cake for sure.
Then when you meet with her, I would just let her know that in order to place an order for a cake she needs to sign a contract and do all the things to place an order. Maybe she just thought everything was taken care of when she left that night. Some people don't know cake etiquette. |
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Solecito
Forum Addict
Joined: Dec 05, 2006
Posts: 760
Location: Cd. Juarez, Mexico
Birthday: Mar 12
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Sat Sep 29, 2007 12:49 pm |
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Thanks guys, yesterday when I was talking to my husband about it, I remembered that she did said she was coming back to leave a deposit in the next days and she hasn't come or call, so I just thought she still was thinking about it..... anyway I guess I don't have another option but to call her.
Thanks again for all you comments. |
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