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lanesmom
Junior Member
Joined: Oct 31, 2006
Posts: 99
Location: Oklahoma
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Sun Jun 10, 2007 4:29 pm |
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I know, I know. A lot has been said about the problems people are having with duncan hines cake mixes but this is the first time it has happened to me. I have made 2 different cakes today from 2 different DH mixes using the super enhanced cake formula recipe and both of them have sunk in the middle, never rose. Almost as flat as it was when I poured the batter in the pan.  Now, I have to make a special trip to the store tomorrow to buy more mixes and ingredients and I'm not talking just a short little jaunt down to the corner grocery store. It's a 30-mile round trip, and that's just to the little grocery store in the closest town! If I was to go to the closest walmart, it would be a 60-mile round trip. I am so mad at DH! I have always used their mixes and have never had any problems. Which should I use, betty crocker or pillsbury? Once I accidentally grabbed some betty crocker mixes by mistake and they seemed to turn out pretty good. I've never used pillsbury. |
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Biya
Forum Addict
Joined: Apr 10, 2007
Posts: 570
Gallery Supporter Member
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Sun Jun 10, 2007 4:43 pm |
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I've always used the betty crocker never had a problem with it. Sorry to hear so many people are having a difficult time with DH. I'm sure they'll fix whatever the problem is once they notice a drop in sales. |
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ladeebug
Junior Member
Joined: Sep 17, 2004
Posts: 60
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Sun Jun 10, 2007 4:45 pm |
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lanesmom, funny you should mention this. I have always used DH's cake mixes and just today, baked several cakes. Dark choc fudge sunk in the middle and the lemon didn't rise. I doctored them for stacking, but very disappointed. Will follow this thread to see what others say. Thanks for bringing it up. |
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julesn20716
Regular Member
Joined: Mar 01, 2006
Posts: 169
Location: Brit living in the USA
Gallery Supporter Member
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Sun Jun 10, 2007 4:59 pm |
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I've always used DH but recently I've been having problems too. Mine are rising ok but then the tops of my cakes have been breaking open a lot. I wonder if maybe we should all email them and let them know - ask what they've done to change everything otherwise how do they know? |
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Tallmama
Junior Member
Joined: Mar 07, 2007
Posts: 87
Location: Sierra Vista, AZ
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Sun Jun 10, 2007 5:10 pm |
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I perfer Pillsbury because I think it is a little moister due to the pudding they add to their mixes. Although there are some of the doctored up cake mix recipes that ask for mixes without pudding. I guess it all depends on what recipe you are doing. Sorry to hear your having problems. It never happens when you have extra mixes or extra time :cry: |
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psurrette
Forum Addict
Joined: Sep 02, 2005
Posts: 845
Location: Bridgewater, MA
Birthday: Feb 27
Gallery Supporter Member
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Sun Jun 10, 2007 5:16 pm |
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I always use DH never have problems...... |
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Granpam
Forum Addict
Joined: Apr 24, 2006
Posts: 608
Location: Upstate, South Carolina
Birthday: May 03
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Sun Jun 10, 2007 5:37 pm |
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Been using DH for years and no problems. In fact just did very large dark chocolate fudge in my photos for grooms cake on Friday. It rose above the pans and I had to level out. I always use a flowernail in the center no matter what size cake I' m baking and bake at 325. |
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Wendoger
Forum SuperStar!
Joined: Jan 28, 2006
Posts: 2431
Location: Washington
Gallery Supporter Member
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Sun Jun 10, 2007 5:41 pm |
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| psurrette wrote: | | I always use DH never have problems...... |
Ditto!!! |
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lanesmom
Junior Member
Joined: Oct 31, 2006
Posts: 99
Location: Oklahoma
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Sun Jun 10, 2007 8:30 pm |
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ladeebug, I used the dark chocolate fudge too. I usually use French Vanilla.
For those of you who say you have never had any problems with DH, I used to be the same way, until today. I was very loyal to DH but I can't afford to make 2 or 3 trips to the store to replace ingredients and bake cakes 2 or 3 different times. I always thought everyone who was having problems was doing something wrong. I guess I was the one who was wrong. : ( |
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lanesmom
Junior Member
Joined: Oct 31, 2006
Posts: 99
Location: Oklahoma
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Mon Jun 11, 2007 12:38 pm |
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Ok, so I went to the store and bought some betty crocker chocolate fudge mixes. I baked one up and it rose in the middle but IT STUCK TO THE PAN! I also don't think it tastes as good as duncan hines. What's a girl to do? So, I scraped it off the bottom of the pan and pieced it back together. I'm gonna use that sucker if it's the last thing I do! I have never had so much problem baking cakes in my life! |
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Bashevita
Junior Member
Joined: May 21, 2007
Posts: 40
Location: Cumberland, MD
Birthday: Jul 14
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Mon Jun 11, 2007 4:43 pm |
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I was just making a cake for my brothers restaurant...and when I took it out...Found it was ruined...Of course...DH. I wonder what it is... |
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Tellis12
Frequent Member
Joined: Nov 10, 2005
Posts: 396
Location: Cincinnati, OH
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Mon Jun 11, 2007 4:50 pm |
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I can't believe this topic appeared today. I have always been a very loyal fan of DH, but today I baked two cakes and they both fell! I've been baking cakes for years and never had this happen! I thought I'd done something wrong. I'm glad I'm not the only one having this problem. |
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ShortcakesSweets
Forum Addict
Joined: Nov 03, 2006
Posts: 610
Gallery Supporter Member
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Mon Jun 11, 2007 4:52 pm |
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| julesn20716 wrote: | | I've always used DH but recently I've been having problems too. Mine are rising ok but then the tops of my cakes have been breaking open a lot. I wonder if maybe we should all email them and let them know - ask what they've done to change everything otherwise how do they know? |
I actually went on the DH website a few weeks ago and emailed them about this problem. All I received was a generic response stating that if I had a problem with their product I needed to send them the lot numbers off the box so they can "investigate." Well I didn't have the box and I wasn't talking aout one specific box, just changes to their products in general. I really meant to pursue it further because I can't stand bad customer service, but I've been busy lately and haven't had a chance to contact them again. |
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JoanneK
Forum Fanatic
Joined: May 08, 2006
Posts: 1562
Location: In the kitchen baking cakes
Gallery Supporter Member
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Mon Jun 11, 2007 4:57 pm |
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I had this happen to me too. I called them. I gave them the lot number and the girl said they did have this problem on a few different types of flavors but not the one I used. Which was the chocolate fudge one too. I'm getting a free coupon to buy another one. Big deal. What about the cost of the other stuff that went into the cake?? What about my time? What about having to rebake the whole cake over???
I will NOT buy DH anymore. I've switched and so far have been just as happy. |
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cakegal
Forum Addict
Joined: Apr 29, 2005
Posts: 586
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Mon Jun 11, 2007 5:01 pm |
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I use DH almost all the time as well..
I baked cupcakes last week and they rose real nice..when they cooled they sunk in the middle..
UGH!! Never happened to me before... and these were cupcakes!!!! |
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