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CakeMommyTX
Forum Fanatic
Joined: Aug 07, 2007
Posts: 1151
Location: where the sidewalk ends....
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Sat Nov 07, 2009 10:03 am |
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Texas_Rose
Forum SuperStar!
Joined: Feb 26, 2008
Posts: 3971
Location: San Antonio, TX
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Sat Nov 07, 2009 10:09 am |
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Is there any way you could squeeze the d in...make the a taller, then get a tiny a in between the d (the former a) and the y? |
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CakeMommyTX
Forum Fanatic
Joined: Aug 07, 2007
Posts: 1151
Location: where the sidewalk ends....
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Sat Nov 07, 2009 10:16 am |
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well I did'nt notice it until after I got home and uploaded the pic of the cake, dropped the cake off at 10am, party is probably over by now ... |
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Texas_Rose
Forum SuperStar!
Joined: Feb 26, 2008
Posts: 3971
Location: San Antonio, TX
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Sat Nov 07, 2009 10:20 am |
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Well, if the cake is gone and they haven't mentioned it, don't worry! I wouldn't have noticed it in the picture if you hadn't posted about it, the cake itself is incredible and our brains have a way of filling in the letters we expect to see in certain words. Besides you said you lost money on the cake already, so don't offer a discount unless they mention it and even then not a refund, just a discount on a future order. |
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lcubed82
Frequent Member
Joined: Oct 19, 2008
Posts: 350
Location: SW IL
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Sat Nov 07, 2009 10:20 am |
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I don't know- (not pro) I would think calling would be good. As far as a rebate, you said you already dicounted, then went way beyond expectations. Nothing to do about it now to fix it. If I were the customer, I would have been so thrilled I would not have expected anything because of the mistake. |
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cathyscakes
Frequent Member
Joined: Jul 18, 2004
Posts: 299
Location: Oregon
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Sat Nov 07, 2009 10:23 am |
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great cake, isn't it funny how things like that happen. There is something about working so hard on a cake and then not see some flaw until after I look at the pictures. I'm sure the customer won't mind, its such a small part of that cake. |
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Tee-Y
Frequent Member
Joined: Sep 27, 2008
Posts: 311
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Sat Nov 07, 2009 10:53 am |
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Well what's done's done! Wait and see, but truly the beauty of that cake far outshines the mistake and its only a thoughtless customer that will ask for a refund on such. |
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poohsmomma
Frequent Member
Joined: Apr 25, 2008
Posts: 421
Location: beautiful central Kentucky
Birthday: Oct 03
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Sat Nov 07, 2009 1:55 pm |
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Maybe they just thought it fit....after all the Tin Man didn't have a brain, did he??? |
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kakeladi
Forum SuperStar!
Joined: May 26, 2004
Posts: 6252
Location: Northen Indiana
Birthday: Aug 11
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Sat Nov 07, 2009 2:13 pm |
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........Maybe they just thought it fit....Tin Man didn't have a brain, did he???......
Good thought! Good answer if they should say anything about it.
I would off them 10% off on their next order or include something more than what they order - again. |
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kilikina_24
Regular Member
Joined: Jul 16, 2008
Posts: 160
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Sat Nov 07, 2009 2:28 pm |
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Well, it sounds like you already went above and beyond and they got way more than they paid for or probably even expected. So, I'm hoping they're decent people who will laugh about it and just enjoy such a great cake! You can apologize and see what they're recaction is...they might not have even noticed. If they're upset, then maybe you can offer a discount on a future cake. After that cake though....I doubt they're going to be upset! |
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OfficerMorgan
Frequent Member
Joined: Apr 12, 2009
Posts: 230
Location: On my computer, duh.
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Sat Nov 07, 2009 2:31 pm |
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No, Tin Man didn't have a heart.
I would say wait and see if she contacts you or not. The cake was lovely and well done, despite your snafu. In fact, if she does contact you, just apologize and offer a small percentage off a future cake. |
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CarrieBear
Frequent Member
Joined: Nov 07, 2008
Posts: 306
Location: Twin Cities,Minnesota
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Sat Nov 07, 2009 2:51 pm |
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| CakeMommyTX wrote: | | well I did'nt notice it until after I got home and uploaded the pic of the cake, dropped the cake off at 10am, party is probably over by now ... |
LOL O-M-G NO way! I did the same thing 2 weeks ago!!!! same exact dam thing Ecept it was the 'H', I was horrified! I uploaded the pics that night, and I freaked out when I saw the wording HAPPY BIRTDAY.
I freaked out and told my mom since it was for her friend at works grandchild. My spoke to her the next monday... she didnt have any Idea what so ever that I spelled it wrong!! No one even noticed..
I pretty much gave that cake away anyway.. I think I made 15$ off it after 15hours of labor...
anyway you arent the only one!!! |
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CakeDiva73
Forum SuperStar!
Joined: Jan 30, 2006
Posts: 3057
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Sat Nov 07, 2009 2:55 pm |
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That cake is kickin'! My daughter looked at it, read it off and didn't even realize a letter was missing. It's not as noticeable as if it were printed. What a great cake, omg! |
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sltoklahoma
Forum Addict
Joined: Mar 12, 2007
Posts: 526
Location: Newcastle, OK
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Sat Nov 07, 2009 3:32 pm |
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There is no way you need to discount that cake further. He got far more than he ordered and the d is barely noticable. they can just have a good laugh about it. |
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K8memphis-
Forum SuperStar!
Joined: Mar 21, 2005
Posts: 5157
Location: Memphis 10 C
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Sat Nov 07, 2009 3:47 pm |
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| OfficerMorgan wrote: | No, Tin Man didn't have a heart.
I would say wait and see if she contacts you or not. The cake was lovely and well done, despite your snafu. In fact, if she does contact you, just apologize and offer a small percentage off a future cake. |
Eeghads I agree with the good OfficerM except Tinman only thought he din have a heart.
...there's no place like home there's no place like home
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