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KieslerKakes
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Location: Jeffersonville Indiana
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PostPosted: Mon Dec 01, 2008 6:44 am  Reply with quoteBack to top

I did a wedding cake and delivered it on Friday Nov. 28th. I asked for $150 for the cake. Cake mix was chocolate and white checkerboard with the same colors for fondant. See picture attached. The wedding was at 4:00PM and I had to be there at 1:00PM for setup. All I did was move the cake from my car to the kitchen were the wedding was taking place. I was told on Tuesday Nov. 25th an envelope with a check in it would be waiting for me. When I got there only the wedding planner was there. The bride showed up 30 minutes later, I never talked to her. The wedding planner asked her for my money and she said she forgot the check and someone had gone to pick it up. I waited another 30 minutes, meanwhile the mother of the bride came in. She was from Georgia and I had never talked with her only the daughter, when asked about my check I told her the story and she went to get ready for pictures. I waited another 20 minutes and said I'm asking her for another check, the wedding planner had allready read my mind and went to get it himself. When I got to my car the check was for $140. I don't have the mothers phone number, but I have the brides. Should I contact the bride or try to find the mother to get my $10 or just forget it?
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Eisskween
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PostPosted: Mon Dec 01, 2008 6:54 am  Reply with quoteBack to top

It's really up to you. But I always count payment right in front of the client just to make sure there are no discrepancies. Personally, since you didn't do that, if it were me I would just forget it. But that's just me.

Sorry that happened to you. Enjoy your day!)
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liapsim
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PostPosted: Mon Dec 01, 2008 7:05 am  Reply with quoteBack to top

I'm with Eisskween. I always check the amount in front of the person, as well as have an invoice for them. I know a lot of people don't do the invoice but I either email or mail it to them a week after consultation (showing deposit applied) and then I send them one about 3 days before the event with the balance, and then walk in with one again. I know it sounds neurotic but they can never say they forgot the amount.

So if it were me, I would just forget it. Sorry it happened!
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susanscakebabies
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PostPosted: Mon Dec 01, 2008 7:05 am  Reply with quoteBack to top

I hate to say i agree with Eisskween
I would be uncofortable anyway asking at that point. The percentage of loss is minimal. You have to decide if it is worth it or not.
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leah_s
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PostPosted: Mon Dec 01, 2008 7:23 am  Reply with quoteBack to top

I think I'd mail an invoice, noting a balance due. But that's me.
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dailey
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PostPosted: Mon Dec 01, 2008 7:24 am  Reply with quoteBack to top

my question is why was the cake only $150? it looks like it feeds quite a few...
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tonicake
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PostPosted: Mon Dec 01, 2008 7:26 am  Reply with quoteBack to top

I agree with Leahs. I'd mail an invoice, too.
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stephaniescakenj
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PostPosted: Mon Dec 01, 2008 7:29 am  Reply with quoteBack to top

My first thought is, you didn't charge enough! Very Happy That cake is gorgeous!

I agee with Leahs, send her an invoice and see if she pays it. I wouldn't pursue it beyond that though, since it's only $10 and not really worth the effort. Keep it on file though in case she ever orders another cake.
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ladyonzlake
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PostPosted: Mon Dec 01, 2008 7:29 am  Reply with quoteBack to top

I would send her an invoice showing balance owed.

I always get my full balance 4 weeks before the wedding and I have a contract that they sign. I also charge a $50 late fee if payment is made late and my contract states that if no payment is recieved then no cake will be made and the $50 deposit is not refundable.
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KieslerKakes
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PostPosted: Mon Dec 01, 2008 10:19 am  Reply with quoteBack to top

Thanks for your suggestions. I'm going to chalk this up as a business learning experience.
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GI
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PostPosted: Mon Dec 01, 2008 10:38 am  Reply with quoteBack to top

That really sucks. Sheesh, they knew you need the exact amount. What, as if giving you your whole amount minus $10 bucks was a statement...of what? That I don't have another $10 bucks in my checking account! Well, some people. Confused

Your cake is absolutely gorgeous and I'll bet it took a ton of work, especially checkerboard! The chocolate icing came out so perfect. Smile
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cakesondemand
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PostPosted: Mon Dec 01, 2008 11:06 am  Reply with quoteBack to top

Are you kidding me $150 for that cake it should have been more like $400+ boy they got a deal and couldnt even pay you the full amount. I always have payment 4 weeks before and will not even drop the cake off until its paid for and in cash if thy are that late with pmt. that one awsome cake dont undercharge yourself.
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chutzpah
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PostPosted: Mon Dec 01, 2008 11:22 am  Reply with quoteBack to top

$150 for that cake? You have to be kidding me. It must have cost you more than that to make the cake!

The cake is lovely. What is with these couples that choose gorgeous cakes and then ruin the whole effect with butt-ugly toppers?
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butterfly831915
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PostPosted: Mon Dec 01, 2008 11:23 am  Reply with quoteBack to top

I would chalk it up to lesson learned. That cake was worth way more than that. Don't sell yourself short. That was awesome...
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tinygoose
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PostPosted: Mon Dec 01, 2008 11:27 am  Reply with quoteBack to top

I agree with Leah, send her an invoice. I also agree with what Bronwen Weber said when I took her class. "Ladies, (and gents) CHARGE for your cakes!"
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