There is currently a problem with the email notification system on cakecentral.com
We are aware of the problem, and we are working on it.

Cake Decorating Forum


 
Post new topic  Reply to topic  |##| -> |=|
View previous topic Log in to check your private messages View next topic
Author Message
karapags
Regular Member
Regular Member


Joined: Apr 13, 2007
Posts: 168
Location: New Jersey
Birthday: May 21
PostPosted: Sat Aug 09, 2008 5:58 pm  Reply with quoteBack to top

Hi All,

I just got a call from the customer and she said she was very happy with the cake. A bunch of people didn't know it was a cake. But she said there wasn't enough cake. I always make my cakes bigger because I get nervous that that might happen. I make 3 pillows stacked on top of each other. I made a 8, 10, 12. I know you carve the sides and stuff but I still can't believe that there was enough. She need it for 54 adults and 18 kids. I thought it was a big cake and they would have left overs. Maybe I am wrong.

Do you think that was enough?? I am very upset.

Kara
View user's profileSend private messageView karapags's CakesSend e-mailNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
akgirl10
Frequent Member
Frequent Member


Joined: Aug 12, 2007
Posts: 351


Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 6:07 pm  Reply with quoteBack to top

Was each layer 4" high? If so, that's over 100 party size servings, that's a lot of cake! Someone at that party went crazy with the slices, I mean hunks o' cake they were serving.

Did you tell her in advance how many servings there were and how to slice it? I think next time I would add instructions or a cutting guide. I'm sorry this happened to you but don't be upset, there was plenty of cake.
View user's profileSend private messageView akgirl10's CakesSend e-mailNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
Mac
Forum SuperStar!
Forum SuperStar!


Joined: Jul 20, 2005
Posts: 2280
Location: East Texas
Birthday: Aug 29
Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 6:07 pm  Reply with quoteBack to top

That should have been enough (according to cake cutting standards). However, most tend to cut bigger slices than that.
View user's profileSend private messageView Mac's CakesVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
modthyrth
Frequent Member
Frequent Member


Joined: Aug 21, 2006
Posts: 288
Location: Gilbert, AZ

PostPosted: Sat Aug 09, 2008 6:09 pm  Reply with quoteBack to top

Without taking the carving into consideration, a 12-10-8 would serve 90 people by *earlene's* chart. If round. If they were squares, it would serve 124.

Even considering that some was shaved off for carving, you made way more than enough cake. I can only imagine what monster-sized servings they were cutting to go though all of that cake.

Did you give her any guidance as to how a cake should be cut? If not, consider typing up some information and perhaps creating a diagram to give out to anyone not cutting the cake in your presence.
View user's profileSend private messageView modthyrth's CakesVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
seagoat
Frequent Member
Frequent Member


Joined: May 26, 2006
Posts: 339
Location: Costa Rica

Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 6:13 pm  Reply with quoteBack to top

I've never made a pillow cake but I would think you could figure out the amount of cake by going to the next size down....like 6, 8, and 10. That way it gives you an inch on each side to shave. With those figures it's only enough cake for 76. Like I said, I've never made one so maybe you need to shave more than an inch??? I could see how you would be short. That has always been my fear also. When I have gone to party's that have my cake there is always left over. You also have to remember the rule about 30%? not showing up. Maybe she had more guest than she expected??

Ok, I am rambling now...too many possibilities

Figures are based on Earlene's cake chart

~Edited to change my figures~
View user's profileSend private messageView seagoat's CakesSend e-mailMSN MessengerNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
karapags
Regular Member
Regular Member


Joined: Apr 13, 2007
Posts: 168
Location: New Jersey
Birthday: May 21
PostPosted: Sat Aug 09, 2008 8:00 pm  Reply with quoteBack to top

The cakes were 4' tall. I dropped it off to the restaurant in the hotel and I was suppose to met here but she was still getting ready and her husband said I could wait 20 minutes for her and I already had waited 10. My husband and two boys were in the car waiting for me so I left. I should have told the guy that works there but I never would have thought the would of ran out of cake. I still can't understand where the cake went and how huge the piece could have been and she had ordered an 8' cake (not from me) for her uncle birthday and that was all gone too.

I wish I could go back in time and just tell the guy what to do. The customer thinks that maybe someone in the kitchen dropped a lot of the cake or one whole cake. She said she was going to call them.

Kara
View user's profileSend private messageView karapags's CakesSend e-mailNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
CoutureCakeCreations
Frequent Member
Frequent Member


Joined: Jun 28, 2007
Posts: 344
Location: Chesterfield, Virginia
Birthday: Apr 29
Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 8:16 pm  Reply with quoteBack to top

Honestly, it sounds like you supplied enough cake but whomever cut the cake cut very large slices. I would not worry. i think you did fine and they just did not know how to cut it.
View user's profileSend private messageView CoutureCakeCreations's CakesSend e-mailVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
Kitagrl
Forum SuperStar!
Forum SuperStar!


Joined: Jun 16, 2005
Posts: 2738
Location: NE Philly suburbs
Birthday: Jan 31
Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 8:17 pm  Reply with quoteBack to top

karapags wrote:
The cakes were 4' tall. I dropped it off to the restaurant in the hotel and I was suppose to met here but she was still getting ready and her husband said I could wait 20 minutes for her and I already had waited 10. My husband and two boys were in the car waiting for me so I left. I should have told the guy that works there but I never would have thought the would of ran out of cake. I still can't understand where the cake went and how huge the piece could have been and she had ordered an 8' cake (not from me) for her uncle birthday and that was all gone too.

I wish I could go back in time and just tell the guy what to do. The customer thinks that maybe someone in the kitchen dropped a lot of the cake or one whole cake. She said she was going to call them.

Kara



Ohhh yep I bet that's what happened!!!!!!!! Somebody had to have dropped a tier.

BTW you are almost a neighbor!
View user's profileSend private messageView Kitagrl's CakesVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
Meloda
Junior Member
Junior Member


Joined: Jan 04, 2007
Posts: 43
Location: Port St Lucie, FL
Birthday: Jan 09
PostPosted: Sat Aug 09, 2008 8:31 pm  Reply with quoteBack to top

I'm sure you made enough cake. That is always my fear so I always make too much. The same thing happened to me with a wedding cake last year. The groom worked with me and told me the following week that the wedding party never got any cake. I couldn't believe it. I made a 14, 10, 8 heart shaped cake and 2 2-layer full sheet cakes. I found out later that the venue only cut the 14, 10 and part of 1 sheet cake. The bride's mom took the rest home Confused Confused go figure. I am sure that someone most likely messed up in the kitchen. Sorry you had to deal with this.

Melanie
View user's profileSend private messageView Meloda's CakesSend e-mail Report this post to Moderator/Admin.
Kitagrl
Forum SuperStar!
Forum SuperStar!


Joined: Jun 16, 2005
Posts: 2738
Location: NE Philly suburbs
Birthday: Jan 31
Gallery Supporter Member
PostPosted: Sat Aug 09, 2008 8:44 pm  Reply with quoteBack to top

Most people tell me they have leftover cake...except one guy who said his wasn't big enough, and ordered extra servings the next time around. haha.
View user's profileSend private messageView Kitagrl's CakesVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
chutzpah
Forum Addict
Forum Addict


Joined: Apr 12, 2008
Posts: 847
Location: nowherenearchurch
Birthday: Mar 12
PostPosted: Sun Aug 10, 2008 12:29 am  Reply with quoteBack to top

You made enough cake.

If you read between the lines what she really means is that everyone got a slice of cake, but those 54 adults and 18 kids couldn't sit and gorge on cake all afternoon.

Evil or Very Mad
View user's profileSend private messageView chutzpah's Cakes Report this post to Moderator/Admin.
CakesByJen2
Regular Member
Regular Member


Joined: Jul 05, 2008
Posts: 158


PostPosted: Sun Aug 10, 2008 7:22 am  Reply with quoteBack to top

It's always hard to figure servings with cakes that are carved, but the cakes you started with should have served 90-100 wedding-sized servings, and around 75 more generous servings. Without a picture, I can't guess how much was lost when you carved it, but I would think they should have been able to make it work for that many people.

I would guess either the person cutting was cutting huge slices, or the restaurant staff kept back one of the tiers for themselves. I have seen this happen several times, unfortunately.
View user's profileSend private messageView CakesByJen2's CakesSend e-mailVisit poster's websiteNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
Wendoger
Forum SuperStar!
Forum SuperStar!


Joined: Jan 28, 2006
Posts: 2431
Location: Washington

Gallery Supporter Member
PostPosted: Sun Aug 10, 2008 7:29 am  Reply with quoteBack to top

Honestly karapags, I wouldn't worry about it.
Same thing happened to me and I was a bit bummed untill I found out how huge the pieces were.
My coast guard ship cake was to feed 20 and they said there wasn't enough. Well, my cake was the only 'food' at the shindig.
So the pieces were huge.
Thank God it was a friend of my husbands and they weren't terribly upset....but.....that is exactly why I make my cakes bigger. I do NOT go by the Wilton charts as they are waaayyy too small.

It really sounds like your sizes should have been sufficient. Wink
View user's profileSend private messageView Wendoger's CakesSend e-mailVisit poster's websiteYahoo MessengerMSN MessengerNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
SweetConfectionsChef
Forum Addict
Forum Addict


Joined: Jul 21, 2006
Posts: 986
Location: Texas

PostPosted: Sun Aug 10, 2008 7:30 am  Reply with quoteBack to top

Always provide the amount of cake the customer orders and always give them a cutting guide telling them how to cut the cake. Most people don't realize how big a "serving" of cake really is. If they want larger slices for their guests then they can order (and pay for) more. Thumbs Up!
View user's profileSend private messageView SweetConfectionsChef's CakesVisit poster's website Report this post to Moderator/Admin.
grama_j
Forum Fanatic
Forum Fanatic


Joined: Sep 03, 2005
Posts: 1736
Location: Ohio
Birthday: Apr 07
Gallery Supporter Member
PostPosted: Sun Aug 10, 2008 7:32 am  Reply with quoteBack to top

If the slices were sitting on the table waiting to be picked up by the guests, then some probably came back for more than one serving..... at one wedding, a guy there came up for THREE slices, just because he thought it was really good........
View user's profileSend private messageView grama_j's CakesSend e-mailNominate me for the CC Member Spotlight! Report this post to Moderator/Admin.
Display posts from previous:      
Post new topic  Reply to topic  |##| -> |=|
View previous topic Log in to check your private messages View next topic
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You can attach files in this forum
You can download files in this forum

Translation:  



© CakeCentral.com 2004-2008 :: The Original Cake Decorating Social Network