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Cake Decorating Forum

Emergancy! Help pleeeasse
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wgoat5
Forum SuperStar!

Joined: Sep 15, 2006
Posts: 7553
Location: Kentucky
Birthday: Nov 21

Posted: Tue Jul 15, 2008 9:53 pm

Just for thoughts...

Next time I would tell the customer that you aren't familiar with stuff like this.... if it isn't a filling you are familiar with or a decorating technique you haven't done I'd be sure to say

"Yes Ma'am/Sir , I will gladly do this for you but I have to tell you that I haven't done this particular technique but will definately try my best to accomodate you Smile

"

Whipped (Dairy) cream products will not do good during the summer... especially if outside OR even by a window streaming lots of sun and heat through it.

Just my thoughts and opinions Smile

Sounds yummy

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AZCakeGirl
Frequent Member

Joined: Feb 16, 2008
Posts: 233

Posted: Tue Jul 15, 2008 10:14 pm

I agree, I've had customers ask me for certain things before and I find it much more helpful if I'm honest with them & ask them to describe it so I know what type of recipe to look for. It's much better to be upfront & find out what you are supposed to provide than assuming what they want & showing up with the wrong type of cake. Especially since something to one person can be something completely different to another.

foxymomma521
Forum Fanatic

Joined: Jan 16, 2007
Posts: 1812
Location: WNY
Birthday: Apr 15
Gallery Supporter Member

Posted: Wed Jul 16, 2008 4:26 am

Why don't you try going to Twin Bakery Supply and buying Rich's bettercreme? Maybe they'd be okay with that? As far as servings, you need to make sure they have enough cake. I charge by party size servings (it's just what works for me) but if the cake you are making only has 36 servings and you need 40, then you have to make a bigger cake and charge for the extra servings....

Karema
Frequent Member

Joined: May 25, 2008
Posts: 299
Location: NY
Birthday: Jan 26
Gallery Supporter Member

Posted: Wed Jul 16, 2008 8:40 am

So I took everyones advice and called the customer and explained to her that I was looking up the recipe and it had nuts, candied fruit, and chocolate chips. She laughed and said that is how her mom use to make it and it is a true sicilian recipe. She said the she preferred just the mini chocolate chips in it. She was so impressed that I knew the recipe. You guys are amazing. She said the party is outdoors. I explained that whipped cream would melt and she said she knows and is going to keep the cake refridgerated until ready to serve. She said that they want fresh whipped cream. I know I should use a stabilizer. I am so excited. I think I can cover the cake in whipped cream then decorate with buttercream (grass) and fondant accents (club and ball) I hope that makes sense. You guys are amazing. I love CC and I am addicted to this site.

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