My first thought was that she's called a LOT of bakers to get quotes, etc, and couldn't keep them straight I'll save this thread so I can follow the story Good luck!!
yeah i want to hear how the cake turns too...i'd atleast meet with them (momzilla and dd plus whoever else) maybe you'll get a better idea-her head could be just swimming with names, quotes, flavours ect (still after you've told her your name you'd think she'd remember) maybe as you're talking and discussing with the DD and the mom puts her 2cents in the dd with take more control or you can guide it to the dd (and dh to be). i wouldn't dismiss them yet but be sure after a face to face that you want to deal with them or momzilla
BrandisBaked Forum Fanatic
Joined: Dec 09, 2005
Posts: 1284
Posted:
Thu May 29, 2008 6:32 am
Just an FYI - that whole interrupting thing to ask questions... yeah, I do that too.
Not because I'm a b*tch, but because I have chronic migraines - and I have a VERY short attention span and poor short term memory. I can only process so much information at a time because of the constant buzzing in my head. If someone gives me more information than I need, I'm totally lost and end up remembering nothing or totally confused which makes the headache worse.
It's like when someone gives me directions. I just need to know the basics (Right on Main, Left on Maple, Right on Front, Blue house on the left)... if someone starts telling me "go 3 miles past the Shell station and you'll come to a broken down Honda on the side of the road, but go past that 2 blocks and then make a Right..." ACK!!! It's those irrelevant details that stick in my head and confuse me - "Do WHAT at the Shell station? Was I supposed to turn Right AT the Honda, or after?"
As frustrating as it may be to deal with someone like this, it's also frustrating to be on the other end of it where people don't understand it's a medical condition.
Give her the benefit of the doubt... and be glad you don't have ME calling you with questions.
As for it just being her coming for the consult - I don't see how that's a problem if she's the one paying for the cake. If she's placing the order, and she's paying for the cake - then SHE is the customer. Perhaps it's a gift to the bride, or perhaps the bride has no interest in doing it herself. If the bride wants to be more involved - then that is HER battle, not yours. Your job would be to please the customer, which in this case, is the mom.
When I take birthday cake orders, I don't insist the birthday boy/girl be there to design the cake...
Anyway, good luck if you take the order.
SweetConfectionsChef Forum Addict
Joined: Jul 21, 2006
Posts: 986
Location: Texas
Posted:
Thu May 29, 2008 8:49 am
Some people just aren't worth the hassle! I took an order for $1k dummy cake last year thinking it would be a snap...it's a dummy that I have 3 months to work on....yea right. If I charged customers per phone call that chick would have owed me about $5k! Then when it wasn't exactly what she wanted...even though she gave me free reign...she wanted to b*tch me out! That was the last time I took a free reign cake!
And you know, a bridal cake is far different from any other type of cake that comes out of a bakery. I agree....the bride should definately be there for the tasting and design. If she has actually given up total control to her mom or MIL then I would want her to tell me that herself. Even though whoever pays for the cake is the customer, since they are in my shop they have to play by my rules or I don't play. JMO.
ccr03 Forum Fanatic
Joined: Sep 16, 2005
Posts: 1476
Location: Independence, MO
Birthday: Jan 31
Posted:
Fri Jun 27, 2008 7:53 am
UPDATE:
So the Mom called me last week for a tasting this week. Cool.
Had the tasting last night and I so left wanting to laugh!!! Remember how she said the groom didn't have to be there - guess who had the final say on teh cake? Yup, the groom. As a matter of fact as soon as I got there, the bride was totally laidback and said the groom was probably going to be deciding everything because he is more picky - but he was so not a 'groomzilla'. Well, when the MOB AND FOB got there, the MOB was the same way - interrupting and trying to tell me want they wanted, when in reality she was wrong. I think at one point she even tried to get a hold of my sketch book. But everytime the mom started to act controlling the bride/daughter would tell her - in a very polite/pleasant manner - to stop and calm down that I knew what I was doing. It was pretty funny.
So, they went with me - 215 ppl at one of the biggest venues in town! (the venue part is more intimidating than the qty. of ppl part)
Oh, and yes, the parents of the bride are paying for it but I made it VERY clear that I would be sending all the contract info to the BRIDE and GROOM and that she had to sign it.
Okay, sorry it was long, but I had to give the update!!!
Good for you! Sounds like you handled yourself in a very business-like mannner!
Congrats, can't wait to see the cake!
littlecake Forum Fanatic
Joined: Sep 18, 2006
Posts: 1646
Location: the fine line between genuis and insanity
Birthday: Nov 21
Posted:
Fri Jun 27, 2008 10:46 am
SweetConfectionsChef wrote:
Some people just aren't worth the hassle! .
DUDE!...I'm gonna sew that on a pillow!
i had these three older gals...older than me..lol...come in and give me 30 minutes of grief over a baby shower cake a couple weeks ago...a half sheet...they poured over pics....made snooty "i don't like that" faces when i'd suggest something...FINALLY GOT DONE.
she called several times changing things...
comes in the next saturday to pick it up...of course i didn't have it....because...
during all the "fall der all"...MRS PICKY PANTS gave me the wrong date!!!! and of course it was my fault!
I dunno if it's karma or what...but have you ever noticed...the pickier and weird the customer is...the more likely something is to go wrong?...it's like the universe is trying to teach them a lesson.
Sounds like it just might work out. The bride obviously can control her mom and knows what she's doing.
littlecake Forum Fanatic
Joined: Sep 18, 2006
Posts: 1646
Location: the fine line between genuis and insanity
Birthday: Nov 21
Posted:
Fri Jun 27, 2008 11:29 am
ccr03 wrote:
UPDATE:
So the Mom called me last week for a tasting this week. Cool.
Had the tasting last night and I so left wanting to laugh!!! Remember how she said the groom didn't have to be there - guess who had the final say on teh cake? Yup, the groom. As a matter of fact as soon as I got there, the bride was totally laidback and said the groom was probably going to be deciding everything because he is more picky - but he was so not a 'groomzilla'. Well, when the MOB AND FOB got there, the MOB was the same way - interrupting and trying to tell me want they wanted, when in reality she was wrong. I think at one point she even tried to get a hold of my sketch book. But everytime the mom started to act controlling the bride/daughter would tell her - in a very polite/pleasant manner - to stop and calm down that I knew what I was doing. It was pretty funny.
So, they went with me - 215 ppl at one of the biggest venues in town! (the venue part is more intimidating than the qty. of ppl part)
Oh, and yes, the parents of the bride are paying for it but I made it VERY clear that I would be sending all the contract info to the BRIDE and GROOM and that she had to sign it.
Okay, sorry it was long, but I had to give the update!!!
sounds like it's gonna be okay, at least the kids know how to handle her....GOOD DEAL!
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I'll save this thread so I can follow the story 
Good luck!!
