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CakeDiva73
Forum SuperStar!
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Joined: Jan 30, 2006
Posts: 2488
Gallery Supporter Member
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 Posted:
Tue May 27, 2008 11:47 am |
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Although the [blocked] website says "Pans made in USA', a different one lists China as the country of origin for FD pans....maye he will come back and clarify.  |
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Mamas
Frequent Member
Joined: Apr 13, 2006
Posts: 310
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Tue May 27, 2008 11:54 am |
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I am impressed almost to the point of speechlessness. . . . I am touched by your concern and commitment to customer satisfaction. Based on that alone you have gained a new fan/customer.
I wish I would have seen this sooner. I just finally invested in a full set of Magic Line pans (based on the recommendation of other CC'ers) 2 each in 6", 8", and 10" round and one set of 10" square. I saw the Fatdaddios pans and was tempted but was completely unfamiliar with the line and opted to go with something I knew and trusted. Darn!
I have often wondered why people do not unbderstand the buying power of our humble little group. You are definately a smart man . . . . best of luck to you. |
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suzycakes
Frequent Member
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Joined: Mar 30, 2007
Posts: 359
Location: Sheetcake County, Missouri
Birthday: Mar 03
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Tue May 27, 2008 11:54 am |
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Now that is Customer Service!! I have not tried the FD brand of pan yet -- but I will after Gregs comments and support.
Suze |
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akgirl10
Frequent Member
Joined: Aug 12, 2007
Posts: 353
Gallery Supporter Member
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Tue May 27, 2008 11:58 am |
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Thank you Greg for explaining your product. I have been trying to decide on some new pans for a week or so, and now I feel like I have the information I need to make a good decision. |
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mommarivera
Regular Member
Joined: Jun 08, 2007
Posts: 134
Location: Fort Myers FL
Birthday: Apr 07
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Tue May 27, 2008 12:06 pm |
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TooMuchCake
Forum Fanatic
Joined: May 01, 2005
Posts: 1508
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Tue May 27, 2008 12:17 pm |
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Whoa, I would LOVE to have another Fat Daddio's pan!! I got my triangle pan set from  GlobalSugarArt.com with a gift certificate I won at a cake show. I love the different shape. Yes, I have to fill in the edges with some extra icing where the edges are rounded, but it doesn't really bother me to do that. I'm happy to be able to find economical pans in alternate shapes.
Thanks for posting this for us!
Deanna |
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CoutureCakeCreations
Frequent Member
Joined: Jun 28, 2007
Posts: 344
Location: Chesterfield, Virginia
Birthday: Apr 29
Gallery Supporter Member
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Tue May 27, 2008 12:18 pm |
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WOW, I sure will keep my eyes open for this one!!!! |
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jylbug
Newbie
Joined: Dec 05, 2005
Posts: 16
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Tue May 27, 2008 12:19 pm |
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Thank you for sharing that. That says a lot about you and your company. |
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amia1024
Forum SuperStar!
Joined: Mar 05, 2007
Posts: 2109
Location: TX
Birthday: Oct 24
Gallery Supporter Member
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Tue May 27, 2008 12:28 pm |
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Your msg says a lot about the product and especially the company! Great customer service! Thanks for sharing. I hope I can get one of those free pans!  |
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CakesBySandy
Frequent Member
Joined: Mar 14, 2006
Posts: 362
Location: Conyers, GA
Birthday: Mar 21
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Tue May 27, 2008 12:30 pm |
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Thanks Greg for your response!!
The cake supply store I shop at use to carry only ML and Wilton so of course I purchased the ML and loved it. However, last week I was in a bind and needed a 12 x 18 pan and had no time to order. I ran out to my supplier and low and behold they stopped selling ML and now sell FD. I snarled because the FD did not have the sharp edges like ML. So I purchased the FD pan, baked in it and loved it! IN fact I noticed I did not have dry corners like I do with ML. I use the baking strips all the time and continued to do so with the FD pan. Needless to say, I was very impressed. FD is great product and I will be purchasing more.
Sandy |
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SadEyes
Junior Member
Joined: May 04, 2005
Posts: 27
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Tue May 27, 2008 12:32 pm |
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VERY IMPRESSED WITH THIS RESPONSE FROM FDS. JUST BOUGHT A SET OF THE PANS LAST SATURDAY BUT HAVE NOT TRIED THEM AS YET. WILL CERTAINLY TRY TO TAKE ADVANTAGE OF THIS OFFER (LOCATED IN TORONTO, CANADA - HOPE THIS STILL APPLIES) |
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Auryn
Forum Addict
Joined: Jun 08, 2007
Posts: 610
Location: south FL
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Tue May 27, 2008 12:33 pm |
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thank you for taking the time to post and respond.
It shows a great deal of pride and involvement in the company and the product.
I've been looking into getting some fun shaped pans, guess I will have to add fat daddios to the list. |
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MeMo07
Regular Member
Joined: Feb 26, 2008
Posts: 161
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Tue May 27, 2008 12:33 pm |
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I've never bought any type of pan but Wilton (I'm new to this) but based on this post, I will definatly be buying som Fat Daddios! What GREAT service you have! |
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MavericksMommy
Frequent Member
Joined: Jun 05, 2006
Posts: 338
Location: Delaware
Birthday: Dec 24
Gallery Supporter Member
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Tue May 27, 2008 12:41 pm |
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Thanks for taking the time to explain the science behind your unique product. I have been needing some pans in several different sizes and have wondered how your product performs. I hope that I will be able to get one of the samples you sent over to try! |
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SugarMama602
Regular Member
Joined: Apr 30, 2008
Posts: 146
Location: Phoenix
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Tue May 27, 2008 12:47 pm |
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I'd love to try one of the pans! I'll be on the lookout for the link for the freebie.
The info about aluminum leaching is invaluable. |
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